Unable to use USB devices

Bug #996174 reported by Serge Matveenko
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

After some time of using laptop it starts to report to logs "connect-debounce failed" for every USB port. All devices are not functional. Rebooting does not help.

Linux 3.2.0-24-generic-pae #37-Ubuntu SMP i686 i686 i386 GNU/Linux

Clean install two days ago fully upgraded using precise, precise-security, precise-updates sections.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lig 2135 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x58a00000 irq 48'
   Mixer name : 'Intel Cantiga HDMI'
   Components : 'HDA:111d7666,103c1526,00100105 HDA:11c11040,103c1378,00100200 HDA:80862802,80860101,00100000'
   Controls : 22
   Simple ctrls : 10
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=fd23fb40-9617-4f84-9761-615c4b87e8a5
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
MachineType: Hewlett-Packard HP 620
NonfreeKernelModules: wl
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=e70c39e5-e028-4ff3-9005-a180ded1bf86 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic-pae 3.2.14
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic-pae N/A
 linux-backports-modules-3.2.0-24-generic-pae N/A
 linux-firmware 1.79
SourcePackage: linux
Tags: precise precise
Uname: Linux 3.2.0-24-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm lpadmin sambashare sudo
dmi.bios.date: 02/25/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PVI Ver. F.00
dmi.board.name: 1526
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 71.0D
dmi.chassis.asset.tag: CNU0132MDW
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PVIVer.F.00:bd02/25/2010:svnHewlett-Packard:pnHP620:pvrF.00:rvnHewlett-Packard:rn1526:rvrKBCVersion71.0D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 620
dmi.product.version: F.00
dmi.sys.vendor: Hewlett-Packard
---
AcpiTables:
 Error: command ['gksu', '-D', 'Apport', '--', 'env', '-u', 'LANGUAGE', 'LC_MESSAGES=C', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code -11:
 ** (gksu:4487): WARNING **: System clock seemed to go backwards?
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lig 2215 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0x58a00000 irq 48'
   Mixer name : 'Intel Cantiga HDMI'
   Components : 'HDA:111d7666,103c1526,00100105 HDA:11c11040,103c1378,00100200 HDA:80862802,80860101,00100000'
   Controls : 22
   Simple ctrls : 10
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=fd23fb40-9617-4f84-9761-615c4b87e8a5
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
MachineType: Hewlett-Packard HP 620
NonfreeKernelModules: wl
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=e70c39e5-e028-4ff3-9005-a180ded1bf86 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-24.38-generic-pae 3.2.16
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic-pae N/A
 linux-backports-modules-3.2.0-24-generic-pae N/A
 linux-firmware 1.79
SourcePackage: linux
Tags: precise precise
Uname: Linux 3.2.0-24-generic-pae i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm lpadmin sambashare sudo
dmi.bios.date: 02/25/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PVI Ver. F.00
dmi.board.name: 1526
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 71.0D
dmi.chassis.asset.tag: CNU0132MDW
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PVIVer.F.00:bd02/25/2010:svnHewlett-Packard:pnHP620:pvrF.00:rvnHewlett-Packard:rn1526:rvrKBCVersion71.0D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 620
dmi.product.version: F.00
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Serge Matveenko (lig) wrote : AcpiTables.txt

apport information

tags: added: apport-collected precise
description: updated
Revision history for this message
Serge Matveenko (lig) wrote : AlsaDevices.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : AplayDevices.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : BootDmesg.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : Card0.Codecs.codec.1.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : Card0.Codecs.codec.2.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : IwConfig.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : Lspci.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : Lsusb.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : PciMultimedia.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : ProcModules.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : PulseList.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : RfKill.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : UdevDb.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : UdevLog.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : WifiSyslog.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote :

just upgraded system using precise, precise-security, precise-updates, precise-proposed, precise-backports

the problems is still exists

new apport information follows

also laptops touchpad works for some time after reboot and disables than

description: updated
Revision history for this message
Serge Matveenko (lig) wrote : AlsaDevices.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : AplayDevices.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : BootDmesg.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : Card0.Codecs.codec.1.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : Card0.Codecs.codec.2.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : IwConfig.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : Lspci.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : Lsusb.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : PciMultimedia.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : ProcModules.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : PulseList.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : RfKill.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : UdevDb.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : UdevLog.txt

apport information

Revision history for this message
Serge Matveenko (lig) wrote : WifiSyslog.txt

apport information

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Serge Matveenko (lig) wrote :

It seems like invalid report. Just figured out that the problem is the same in MS Windows that is laso installed on this laptop. Thinking about hardware problem now.

Sorry Brad.

Changed in linux (Ubuntu):
status: Confirmed → Invalid
To post a comment you must log in.