Canon i560-Paper size error-with printer driver for Ubuntu 12.04

[Greatrix]

I have just upgraded from 11.10 and been using Ubuntu since 9.04. The Canon driver in 11.10 worked OK with A4 paper, but it looks to me as if it prints to A5 size when you select A4 in Ubuntu 12.04. To amplify, selecting A4 paper and 'fit to page' gives a print preview which is correctly sized and as expected, but when it commits to paper, the print area is half size.
The driver in 11.10 was 'Canon i560 - CUPS+Gutenprint v5.2.7-Simplified' which worked correctly, and the version I'm using in 12.04 is 'Canon i560 - CUPS+Gutenprint v5.2.8-pre1' which produces the error. The error occurs when printing from any package. Re-installing the driver made no difference.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/995481/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Fabio Marconi (fabiomarconi)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in cups.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://help.ubuntu.com/community/ReportingBugs.

[Greatrix (sun-dial)]

Thank you for looking into this for me. A solution has now been posted
up by user 'Arnout' at AskUbuntu:

http://askubuntu.com/questions/132131/canon-i560-paper-size-error-with-printer-driver-for-ubuntu-12-04-precise-pangoli/138477#138477

It involves using the i850 driver instead, so I imagine the fix for the
i560 driver is not too difficult to implement.
Thanks for all your hard work, it is much appreciated.
Sun Dial
..................................................................
On 06/05/12 21:48, Fabio Marconi wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better. This bug did not have a package associated with it, which
> is important for ensuring that it gets looked at by the proper
> developers. You can learn more about finding the right package at
> https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this
> bug as a bug in cups.
>
> When reporting bugs in the future please use apport by using 'ubuntu-
> bug' and the name of the package affected. You can learn more about this
> functionality at https://help.ubuntu.com/community/ReportingBugs.
>
> ** Package changed: ubuntu => cups (Ubuntu)
>
> ** Tags added: precise
>

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.