can't connect to Jabber account
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
pidgin (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Since updating to Ubuntu Precise (before, I hand Lucid) Pidgin won't connect to my Jabber account. It gets deactivated with the message "Not authorized", no further messages. It happens regardless of whether I use my old configuration or move the whole .purple folder and set the account up afresh.
However, it works with (e.g.) Gajim, and even with Pidgin on Windows (2.10.3, the same version), so this is almost definitely a Pidgin problem.
Here is the (hopefully) relevant (and slightly censored) output of `pidgin --debug`:
(15:39:09) account: Connecting to account LOGIN@SERVER/Home.
(15:39:09) connection: Connecting. gc = 0x7ffd53fa2a10
(15:39:09) util: Writing file ~/.purple/
(15:39:09) dnssrv: querying SRV record for SERVER: _xmpp-client.
(15:39:09) dnssrv: found 1 SRV entries
(15:39:09) dnsquery: Performing DNS lookup for HOST
(15:39:09) dns: Created new DNS child 11371, there are now 1 children.
(15:39:09) dns: Successfully sent DNS request to child 11371
(15:39:09) dns: Got response for 'HOST'
(15:39:09) dnsquery: IP resolved for HOST
(15:39:09) proxy: Attempting connection to 128.130.95.20
(15:39:09) proxy: Connecting to HOST:5222 with no proxy
(15:39:09) proxy: Connection in progress
(15:39:09) proxy: Connecting to HOST:5222.
(15:39:09) proxy: Connected to HOST:5222.
(15:39:09) jabber: Sending (LOGIN@
(15:39:09) jabber: Sending (LOGIN@
(15:39:09) jabber: Recv (173): <?xml version=
(15:39:09) jabber: Recv (536): <stream:
(15:39:09) jabber: Sending (LOGIN@
(15:39:09) jabber: Recv (50): <proceed xmlns='
…
(15:39:09) certificate/
(15:39:09) certificate/
(15:39:09) certificate/
(15:39:09) nss/x509: Loading certificate from ~/.purple/
(15:39:09) certificate/
(15:39:09) nss/x509: Exporting certificate to ~/.purple/
(15:39:09) util: Writing file ~/.purple/
(15:39:09) certificate: Successfully verified certificate for SERVER
(15:39:09) jabber: Sending (ssl) (LOGIN@
(15:39:09) jabber: Recv (ssl)(173): <?xml version=
(15:39:09) jabber: Recv (ssl)(485): <stream:
(15:39:09) sasl: Mechs found: SCRAM-SHA-1 DIGEST-MD5 PLAIN
(15:39:09) jabber: Sending (ssl) (LOGIN@
(15:39:09) jabber: Recv (ssl)(148): <challenge xmlns='
(15:39:09) sasl: DIGEST-MD5 client step 2
(15:39:09) sasl: DIGEST-MD5 parse_server_
(15:39:09) sasl: DIGEST-MD5 ask_user_info()
(15:39:09) sasl: DIGEST-MD5 make_client_
(15:39:09) jabber: Sending (ssl) (LOGIN@
(15:39:09) jabber: Recv (ssl)(77): <failure xmlns='
(15:39:09) sasl: DIGEST-MD5 client mech dispose
(15:39:09) sasl: DIGEST-MD5 common mech dispose
(15:39:09) sasl: Mechs found: SCRAM-SHA-1 PLAIN
(15:39:09) sasl: No worthy mechs found
(15:39:09) connection: Connection error on 0x7ffd53fa2a10 (reason: 2 description: Nicht autorisiert)
(15:39:09) account: Disconnecting account LOGIN@SERVER/Home (0x7ffd53acab90)
(15:39:09) connection: Disconnecting connection 0x7ffd53fa2a10
(15:39:09) jabber: Sending (ssl) (LOGIN@
(15:39:09) connection: Destroying connection 0x7ffd53fa2a10
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: pidgin 1:2.10.3-0ubuntu1
ProcVersionSign
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelMo
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
Date: Thu May 3 15:33:14 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
ProcEnviron:
TERM=xterm
PATH=(custom, user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
SourcePackage: pidgin
UpgradeStatus: No upgrade log present (probably fresh install)
I too have this issue with the Jabber/XMPP protocol using the xfce4 gdm, but on my laptop I'm able to run the unity gdm and it works fine. Both machines are running Ubuntu 12.04 LTS x86_64 with the latest kernel.