USB mouse not working during 12.04 install

[Dave Johansen]

I install 12.04 using the Desktop x86 LiveCD and the USB Kingston mouse didn't work during the entire install process but worked fine once I booted the system.

[Brian Murray (brian-murray)]

The is not a bug with the installater application, ubiquity, rather with the Live CD environment.

[Fabio Marconi (fabiomarconi)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. While we appreciate the difficulties you are facing, it would appear that the CD image (ISO file) you downloaded could be corrupt. There is an easy way to verify the integrity of the Ubuntu ISO files you download. Could you please visit https://help.ubuntu.com/community/HowToMD5SUM follow the instructions and report back as to whether or not the MD5SUM verified? Thanks in advance.

[Fabio Marconi (fabiomarconi)]

May 1 03:12:32 ubuntu kernel: [ 5.339879] usb 4-2: config index 0 descriptor too short (expected 34, got 26)
May 1 03:12:32 ubuntu kernel: [ 5.339888] usb 4-2: config 1 has an invalid descriptor of length 9, skipping remainder of the config
May 1 03:12:32 ubuntu kernel: [ 5.339894] usb 4-2: config 1 interface 0 altsetting 0 has 0 endpoint descriptors, different from the interface descriptor's value: 1
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[Dave Johansen (davejohansen)]

I did the disk check before doing the install and it passed. I just ran the md5sum check on the CD again and it passed, so I think that the CD is fine.

[shankao (shankao)]

Could you boot into the live CD, then open a terminal window (with Ctrl+t) and run this command on it?

apport-collect -p linux 993756

Thanks!

[Launchpad Janitor (janitor)]

[Expired for Ubuntu because there has been no activity for 60 days.]