Simple scan crashes on the third scan. ubuntu 10.10
Bug #993627 reported by
René Mansilla
This bug affects 1 person
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Simple Scan |
Expired
|
Undecided
|
Unassigned |
Bug Description
When I try to make the third scan, the program quits without giving any notice and information is lost. It happened after two aborted scans.HP Photosmart C3180 All in-one
To post a comment you must log in.
Data Loss: Bug #897469
Driver Issue: ======= ======= ======= ======= ======= ======= ======= ======
=======
Hi there,
thank you for filing this bug and showing your interest in Simple Scan!
This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all.
Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.
Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you!
Best Regards
Michael
[1] https:/ /help.ubuntu. com/community/ SimpleScanHardw areIssues ======= ======= ======= ======= ======= ======= ======= ======
=======