Simple scan crashes on the third scan. ubuntu 10.10

Bug #993627 reported by René Mansilla
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Simple Scan
Expired
Undecided
Unassigned

Bug Description

When I try to make the third scan, the program quits without giving any notice and information is lost. It happened after two aborted scans.HP Photosmart C3180 All in-one

Revision history for this message
Michael Nagel (nailor) wrote :

Data Loss: Bug #897469

Driver Issue:
==============================================================
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==============================================================

Changed in simple-scan:
status: New → Incomplete
Revision history for this message
Michael Nagel (nailor) wrote :

Possible Duplicate (please merge info): Bug #793189

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Simple Scan because there has been no activity for 60 days.]

Changed in simple-scan:
status: Incomplete → Expired
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