stand-by stopped to work

[Thomas]

On precise stand-by of my Notebook stopped to work.

When I start the stand-by process I can see the system "shutting down" - screen locked, boot-animation... than the harddisk shut down and than nothing happens any more. The CPU Fan and LCD are running and running...

Only thing I can do is to force power off.

I tryd some mainline kernels: older one (3.1.10), current one (3.2.16) and also newest one (3.4.0rc5).

All have the same problem. I also created from the final release a USB-key with the Ubuntu Precise live-system and did also a try there, but without luck (same problem).

Something must have changed, then before it was possible to switch in stand-by mode with Ubuntu 11.10.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-24-generic-pae 3.2.0-24.37
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic-pae 3.2.14
Uname: Linux 3.2.0-24-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: thomas 2755 F.... pulseaudio
 /dev/snd/controlC0: thomas 2755 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbf00000 irq 50'
   Mixer name : 'IDT 92HD81B1X5'
   Components : 'HDA:111d7605,10280442,00100104'
   Controls : 16
   Simple ctrls : 9
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xfb080000 irq 16'
   Mixer name : 'Nvidia GPU 0a HDMI/DP'
   Components : 'HDA:10de000a,10de0101,00100100'
   Controls : 24
   Simple ctrls : 4
Date: Thu May 3 00:10:40 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha i386 (20120201.1)
MachineType: Dell Inc. Vostro 3700
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic-pae root=UUID=0814cd98-24b6-476d-8d48-ec3a715f3b88 ro quiet splash acpi_osi=Linux
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic-pae N/A
 linux-backports-modules-3.2.0-24-generic-pae N/A
 linux-firmware 1.79
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/25/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.vendor: Dell Inc.
dmi.board.version: A10
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A10
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd10/25/2010:svnDellInc.:pnVostro3700:pvrA10:rvnDellInc.:rn:rvrA10:cvnDellInc.:ct8:cvrA10:
dmi.product.name: Vostro 3700
dmi.product.version: A10
dmi.sys.vendor: Dell Inc.

[Thomas (t.c)]

I did the DebuggingKernelSuspend "resume-trace" process and that's the result:

[ 1.516917] Magic number: 12:449:758
[ 1.517035] tty ttyS9: hash matches

on my first try I got:

 i8042 i8042: hash matches

[Thomas (t.c)]

I did again the progress:

[ 1.522750] Magic number: 12:831:52
[ 1.522894] pci 0000:14:00.2: hash matches

its every time a other match?!

[Thomas (t.c)]

found something in the logfiles (/var/log/pm-suspend.log.1):

/etc/pm/sleep.d/10_unattended-upgrades-hibernate suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend:
Having NetworkManager put all interaces to sleep...Failed.

/usr/lib/pm-utils/sleep.d/55NetworkManager suspend suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/60_wpa_supplicant suspend suspend:
Failed to connect to wpa_supplicant - wpa_ctrl_open: No such file or directory

Possible that it is the problem?

[Hans (postbox-florida)]

same problem since update to 12.04

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Thomas (t.c)]

I investigated some more time in this problem and saw, that when I start with "nomodeset" and "fb=false" and running pm-suspend from terminal my pc was ready to go into standby... also problem was wakeup.. there I left with a black screen.

because of this I installed nvidia binary driver and there I am also ready to go into deep sleep (S3), but again I get a black screen.

Switch to a other Terminal (ALT+F1) not working, but i see disc activity... only hold power key is possible.

So finally: what can I do that nouveau driver or nvidia driver works with S3 ?

[Thomas (t.c)]

yes... got S3 running with nvidia driver

thanks to the hints from there: http://www.amitsrivastava.net/2008-03-23-hibernate-suspend-resolved-ubuntu-gutsy-nvidia-dell-vostro/

I changed only this in /etc/default/acpi-support

SAVE_VBE_STATE=false
POST_VIDEO=false
SAVE_VIDEO_PCI_STATE=true

possible I can also get nouveau running...

[Thomas (t.c)]

ok back... the nvidia driver worked only one time.. now again black screen.

so I am back to the root problem: no S3 :(

[Hans (postbox-florida)]

i installed the Mainline-Kernel 3.1.10 and now it works

[Jonathan (jmwick)]

I have the same problem after upgrading to Ubuntu 12.04. Using Lenovo G560.

Here's some misc information...

lspci: 00:02.0 VGA compatible controller: Intel Corporation Core Processor Integrated Graphics Controller (rev 02)

uname -a: Linux computer-name 3.2.0-24-generic #38-Ubuntu SMP Tue May 1 16:18:50 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

pm-suspend.log:
/usr/lib/pm-utils/sleep.d/75modules resume suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/60_wpa_supplicant resume suspend:
Failed to connect to wpa_supplicant - wpa_ctrl_open: No such file or directory

/usr/lib/pm-utils/sleep.d/60_wpa_supplicant resume suspend: success.
Running hook /usr/lib/pm-utils/sleep.d/55NetworkManager resume suspend:
Having NetworkManager wake interfaces back up...Failed.

[penalvch (penalvch)]

Thomas C., is this still a problem in the latest kernel from Precise?

[Thomas (t.c)]

no, because I dont own this notebook anymore.

[penalvch (penalvch)]

Thomas C., this bug report is being closed due to your last comment https://bugs.launchpad.net/ubuntu/+source/linux/+bug/993598/comments/13 regarding you no longer have the hardware. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.