apport-cli quietly exits without explanation instead of sending a crash report

Bug #992064 reported by Bob Bib
34
This bug affects 7 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

apport-cli quietly exits without explanation instead of sending a crash report (after pressing the 'S' key, it simply exits).
---
WORKAROUND (thanks to bug #994921):
comment out line 23 ("'problem_types': ['Bug', 'Package'],") in '/etc/apport/crashdb.conf'.
---
user@machine:~$ apport-cli /var/crash/_usr_bin_sampleprogram.123.crash

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

What would you like to do? Your options are:
  S: Send report (123.4 KB)
  V: View report
  K: Keep report file for sending later or copying to somewhere else
  I: Cancel and ignore future crashes of this program version
  C: Cancel
Please choose (S/V/K/I/C): s
user@machine:~$
---
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: apport 2.0.1-0ubuntu7
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
ApportLog:

ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
CrashReports:
 640:1000:139:208948:2012-04-23 20:19:26.823863000 +0300:2012-04-30 18:54:54.292708715 +0300:/var/crash/_usr_bin_update-manager.1000.crash
 640:1000:139:1457212:2012-04-23 15:42:25.080084000 +0300:2012-04-24 16:12:30.949874888 +0300:/var/crash/_usr_bin_gnome-terminal.1000.crash
 640:1000:139:1627874:2012-04-26 15:05:06.686244000 +0300:2012-04-26 15:05:22.314225000 +0300:/var/crash/_usr_bin_gnome-mplayer.1000.crash
Date: Mon Apr 30 19:40:31 2012
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to precise on 2012-03-07 (53 days ago)

Revision history for this message
Bob Bib (bobbib) wrote :
description: updated
description: updated
summary: - apport-cli quietly exits instead of sending a crash report
+ apport-cli quietly exits without explanation instead of sending a crash
+ report
description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
Revision history for this message
osprey (theosprey) wrote :

Happens also to me on a fresh installed 12.04 on i386 architecture.
It seems that also the gtk interface is affected as it simply exits when clicking on the "send" button.

osprey@gigetto:/var/crash$ sudo apport-cli _usr_lib_gvfs_gvfsd-dav.1000.crash

*** Send problem report to the developers?

After the problem report has been sent, please fill out the form in the
automatically opened web browser.

What would you like to do? Your options are:
  S: Send report (341.1 KB)
  V: View report
  K: Keep report file for sending later or copying to somewhere else
  I: Cancel and ignore future crashes of this program version
  C: Cancel
Please choose (S/V/K/I/C): S
osprey@gigetto:/var/crash$

Revision history for this message
Bob Bib (bobbib) wrote :

another 'wonderful' sample:
---
What would you like to do? Your options are:
  S: Send report (1.4 MB)
  V: View report
  K: Keep report file for sending later or copying to somewhere else
  I: Cancel and ignore future crashes of this program version
  C: Cancel
Please choose (S/V/K/I/C): s

*** Collecting problem information

The collected information can be sent to the developers to improve the
application. This might take a few minutes.
................................................................
user@machine:~$

Revision history for this message
Bob Bib (bobbib) wrote :

theosprey,
talking about the gtk interface, it's a new "feature" of apport-gtk, look at bug #989779

Revision history for this message
Bob Bib (bobbib) wrote :

BTW, ubuntu-bug problem has been reported as bug #994921 and already assigned to a developer.

Bob Bib (bobbib)
description: updated
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.