Screen brightness setting has no affect on HP ProBook 6560b

Bug #990326 reported by Sami Pietila
36
This bug affects 7 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Medium
Unassigned

Bug Description

When trying to set screen brightness I can see the brightness indicator moving, but screen brightness does not change. The brightness is always full (slightly too bright for me). I have ubuntu 12.04 and HP Probook 6560b.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: xserver-xorg 1:7.6+12ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.0.1-0ubuntu6
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: None
Date: Sat Apr 28 10:06:36 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
DkmsStatus:
 virtualbox, 4.1.12, 3.2.0-22-generic, x86_64: installed
 virtualbox, 4.1.12, 3.2.0-23-generic, x86_64: installed
 virtualbox, 4.1.12, 3.2.0-24-generic, x86_64: installed
ExtraDebuggingInterest: No
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI Seymour [Radeon HD 6400M Series] [1002:6760] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:161b]
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120308)
MachineType: Hewlett-Packard HP ProBook 6560b
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=fi_FI.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=7f1ce391-a03b-40f2-8a0a-b85be2505231 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/22/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68SCE Ver. F.22
dmi.board.name: 1619
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 97.4A
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68SCEVer.F.22:bd12/22/2011:svnHewlett-Packard:pnHPProBook6560b:pvrA0001D02:rvnHewlett-Packard:rn1619:rvrKBCVersion97.4A:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6560b
dmi.product.version: A0001D02
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.7.6-0ubuntu2
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

Revision history for this message
Sami Pietila (sampie) wrote :
affects: ubuntu → xorg (Ubuntu)
Bryce Harrington (bryce)
affects: xorg (Ubuntu) → gnome-power-manager (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in gnome-power-manager (Ubuntu):
status: New → Confirmed
Revision history for this message
Sami Pietila (sampie) wrote :

Any workaround to set screen less bright?

Revision history for this message
Atheg (hoganaj) wrote :

effect.

Revision history for this message
Malte S. Stretz (mss) wrote :

This isn't a bug in gnome-power-manager since it affects KDE as well. Actually, it looks like the kernel (?) ignores whatever is written to /sys/class/backlight/acpi_video0/brightness; I can set it to zero and still no change:

$ ls /sys/class/backlight/
acpi_video0
$ cat /sys/class/backlight/acpi_video0/max_brightness
20
$ cat /sys/class/backlight/acpi_video0/brightness
20
$ echo 0 | sudo tee /sys/class/backlight/acpi_video0/brightness
0
$ cat /sys/class/backlight/acpi_video0/brightness
0

summary: - Screen brightness setting has no affect
+ Screen brightness setting has no affect on HP ProBook 6560b
affects: gnome-power-manager (Ubuntu) → linux (Ubuntu)
Revision history for this message
Malte S. Stretz (mss) wrote :
Download full text (10.0 KiB)

I tried to boot with acpi_backlight=vendor which didn't help; now there aren'd any backlights registered in /sys/class/backlight at all.

This is an HP ProBook 6560b as well:

$ lspci -v
00:00.0 Host bridge: Intel Corporation 2nd Generation Core Processor Family DRAM Controller (rev 09)
        Subsystem: Hewlett-Packard Company Device 1619
        Flags: bus master, fast devsel, latency 0
        Capabilities: <access denied>

00:01.0 PCI bridge: Intel Corporation Xeon E3-1200/2nd Generation Core Processor Family PCI Express Root Port (rev 09) (prog-if 00 [Normal decode])
        Flags: bus master, fast devsel, latency 0
        Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
        I/O behind bridge: 00002000-00002fff
        Memory behind bridge: d0300000-d03fffff
        Prefetchable memory behind bridge: 00000000c0000000-00000000cfffffff
        Capabilities: <access denied>
        Kernel driver in use: pcieport
        Kernel modules: shpchp

00:16.0 Communication controller: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 (rev 04)
        Subsystem: Hewlett-Packard Company Device 1619
        Flags: bus master, fast devsel, latency 0, IRQ 48
        Memory at d0424000 (64-bit, non-prefetchable) [size=16]
        Capabilities: <access denied>
        Kernel driver in use: mei
        Kernel modules: mei

00:19.0 Ethernet controller: Intel Corporation 82579V Gigabit Network Connection (rev 04)
        Subsystem: Hewlett-Packard Company Device 1619
        Flags: bus master, fast devsel, latency 0, IRQ 46
        Memory at d0400000 (32-bit, non-prefetchable) [size=128K]
        Memory at d042a000 (32-bit, non-prefetchable) [size=4K]
        I/O ports at 3020 [size=32]
...

Revision history for this message
Malte S. Stretz (mss) wrote :

This is a dup of bug 951736 (I completely forgot that I reported this before).

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
penalvch (penalvch) wrote :

Sami Pietila, could you please confirm this issue exists with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ . If the issue remains, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: bios-outdated-f.42 needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Sami Pietila (sampie) wrote :

This bug was fixed in ubuntu 13.04.

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
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