[MSI H67MS-E23] Couldn't install Ubuntu

Bug #990045 reported by Miloš Mandarić
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

Tried to install it from usb drive and CD. There is only black screen, installation hangs.

WORKAROUND: Later it started working after activating acpi=off in options.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-23-generic 3.2.0-23.36
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: milos 1768 F.... pulseaudio
 /dev/snd/controlC2: milos 1768 F.... pulseaudio
 /dev/snd/controlC0: milos 1768 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xfa200000 irq 43'
   Mixer name : 'Realtek ALC887-VD'
   Components : 'HDA:10ec0887,1462f680,00100302'
   Controls : 39
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xfa080000 irq 17'
   Mixer name : 'Nvidia GPU 15 HDMI/DP'
   Components : 'HDA:10de0015,10de0101,00100100'
   Controls : 24
   Simple ctrls : 4
Card2.Amixer.info:
 Card hw:2 'U0x46d0x819'/'USB Device 0x46d:0x819 at usb-0000:00:1a.0-1.1, high speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0819'
   Controls : 2
   Simple ctrls : 1
Card2.Amixer.values:
 Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 6144
   Mono: Capture 4608 [75%] [21.00dB] [on]
CurrentDmesg:
 [ 19.080604] ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
 [ 30.054420] eth0: no IPv6 routers present
 [ 42.895018] audit_printk_skb: 36 callbacks suppressed
 [ 42.895020] type=1400 audit(1335549851.911:24): apparmor="DENIED" operation="open" parent=2124 profile="/usr/lib/telepathy/mission-control-5" name="/usr/share/gvfs/remote-volume-monitors/" pid=2125 comm="mission-control" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0
Date: Fri Apr 27 21:23:32 2012
HibernationDevice: RESUME=UUID=fa5469bd-64b8-460b-af38-bd7775dc8fc0
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MachineType: MSI MS-7680
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=33514803-9913-4b50-9ba6-862719c52c39 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-24-generic N/A
 linux-backports-modules-3.2.0-24-generic N/A
 linux-firmware 1.79
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: yes
  Hard blocked: no
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/27/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V11.7
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: H67MS-E23 (MS-7680)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV11.7:bd06/27/2011:svnMSI:pnMS-7680:pvr2.0:rvnMSI:rnH67MS-E23(MS-7680):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7680
dmi.product.version: 2.0
dmi.sys.vendor: MSI

Revision history for this message
Miloš Mandarić (mandzo18) wrote :
Changed in linux (Ubuntu):
importance: Undecided → Medium
Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
penalvch (penalvch)
description: updated
penalvch (penalvch)
tags: added: bios-outdated-13.2
Revision history for this message
penalvch (penalvch) wrote :

Miloš Mandarić, as per http://us.msi.com/product/mb/H67MS-E23--B3-.html#/?div=BIOS an update is available for your BIOS (13.2). If you update to this following https://help.ubuntu.com/community/BiosUpdate , does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette .

Thank you for your understanding.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
penalvch (penalvch)
summary: - couldn't install ubuntu
+ [MSI H67MS-E23] Couldn't install Ubuntu
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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