kopete crash when logging into MSN (edgy)

Bug #98789 reported by Brian Passavanti
20
Affects Status Importance Assigned to Milestone
kdenetwork (Ubuntu)
Fix Released
High
Unassigned

Bug Description

Binary package hint: kopete

i was able to set up the account, but once i hit "connect now" it crashes.

here is from the KDE Crash Handler:

The application Kopete (kopete) crashed and caused the signal 11 (SIGSEGV)

backtrace:

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Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1".
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[Thread debugging using libthread_db enabled]
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[KCrash handler]
#6 0xb593bbda in MSNAccount::slotNotifySocketClosed ()
   from /usr/lib/libkopete_msn_shared.so.0
#7 0xb5944128 in MSNAccount::qt_invoke ()
   from /usr/lib/libkopete_msn_shared.so.0
#8 0xb68de957 in QObject::activate_signal () from /usr/lib/libqt-mt.so.3
#9 0xb68df3fc in QObject::activate_signal () from /usr/lib/libqt-mt.so.3
#10 0xb594d38c in MSNSocket::socketClosed ()
   from /usr/lib/libkopete_msn_shared.so.0
#11 0xb5960e5d in MSNNotifySocket::disconnect ()
   from /usr/lib/libkopete_msn_shared.so.0
#12 0xb595d8db in MSNNotifySocket::sslLoginFailed ()
   from /usr/lib/libkopete_msn_shared.so.0
#13 0xb5963a85 in MSNNotifySocket::qt_invoke ()
   from /usr/lib/libkopete_msn_shared.so.0
#14 0xb68de957 in QObject::activate_signal () from /usr/lib/libqt-mt.so.3
#15 0xb68df3fc in QObject::activate_signal () from /usr/lib/libqt-mt.so.3
#16 0xb597da4c in MSNSecureLoginHandler::loginFailed ()
   from /usr/lib/libkopete_msn_shared.so.0
#17 0xb597dcef in MSNSecureLoginHandler::slotTweenerReceived ()
   from /usr/lib/libkopete_msn_shared.so.0
#18 0xb597ee86 in MSNSecureLoginHandler::qt_invoke ()
   from /usr/lib/libkopete_msn_shared.so.0
#19 0xb68de957 in QObject::activate_signal () from /usr/lib/libqt-mt.so.3
#20 0xb74dbc0e in KIO::Job::result () from /usr/lib/libkio.so.4
#21 0xb751e5ed in KIO::Job::emitResult () from /usr/lib/libkio.so.4
#22 0xb751ea4e in KIO::SimpleJob::slotFinished () from /usr/lib/libkio.so.4
#23 0xb751f15d in KIO::TransferJob::slotFinished () from /usr/lib/libkio.so.4
#24 0xb751e181 in KIO::SimpleJob::qt_invoke () from /usr/lib/libkio.so.4
#25 0xb751e1e3 in KIO::TransferJob::qt_invoke () from /usr/lib/libkio.so.4
#26 0xb68de957 in QObject::activate_signal () from /usr/lib/libqt-mt.so.3
#27 0xb6c6af44 in QSignal::signal () from /usr/lib/libqt-mt.so.3
#28 0xb68fe8ea in QSignal::activate () from /usr/lib/libqt-mt.so.3
#29 0xb6906300 in QSingleShotTimer::event () from /usr/lib/libqt-mt.so.3
#30 0xb6875b88 in QApplication::internalNotify () from /usr/lib/libqt-mt.so.3
#31 0xb68779b7 in QApplication::notify () from /usr/lib/libqt-mt.so.3
#32 0xb7005c82 in KApplication::notify () from /usr/lib/libkdecore.so.4
#33 0xb6808389 in QApplication::sendEvent () from /usr/lib/libqt-mt.so.3
#34 0xb68685d3 in QEventLoop::activateTimers () from /usr/lib/libqt-mt.so.3
#35 0xb681cec5 in QEventLoop::processEvents () from /usr/lib/libqt-mt.so.3
#36 0xb689025e in QEventLoop::enterLoop () from /usr/lib/libqt-mt.so.3
#37 0xb689006e in QEventLoop::exec () from /usr/lib/libqt-mt.so.3
#38 0xb6877731 in QApplication::exec () from /usr/lib/libqt-mt.so.3
#39 0x0807e44c in ?? ()
#40 0xbf88e1e4 in ?? ()
#41 0xbf88e1dc in ?? ()
#42 0xbf88e1d4 in ?? ()
#43 0x00000000 in ?? ()

Tags: edgy kopete msn
Revision history for this message
Klaus S. Madsen (ubuntu-hjernemadsen) wrote :

I see the exact same problem, and same backtrace, on Gutsy as of this moring. The strange thing is that I've had it working for more than a month, and then suddenly today, kopete starts crashing.

Revision history for this message
Luke Plant (spookylukey) wrote :

Yep, me too, just started happening today. I did do an 'aptitude dist-upgrade' today to get latest Gutsy changes, but I don't think any KDE libraries were changed. I tried clearing all my kopete config out and just adding a MSN account, and I get the same thing.

Is it possible that the MSN network has changed its protocol or something? It's very strange, as it was working fine until today.

Revision history for this message
Pak (paolo-tezza) wrote :

I got the same issue... just after I add some emoticons to it

I delete everything about kopete and kopeterc by my linux profile, but it keep to crash when I try to log with MSN account

that's what I get if I launch from shell

QGDict::hashKeyString: Invalid null key
QGDict::hashKeyString: Invalid null key
kopete: ERROR: : couldn't create slave : Impossibile creare un io-slave:
klauncher ha detto: Protocollo "" sconosciuto.
kopete:
KCrash: Application 'kopete' crashing...

Revision history for this message
Pak (paolo-tezza) wrote :

I forget... I'm on gutsy

Revision history for this message
Nilo Dantas (nilodantas) wrote :

I have the same problem in Kubuntu Gutsy. =(

Revision history for this message
Klaus S. Madsen (ubuntu-hjernemadsen) wrote :

The reference to protocol in Pak's comment, got me thinking that one of the updates I installed this morning. One of them was:

kdelibs (4:3.5.8-0ubuntu2) gutsy; urgency=low
  * Add kubuntu_93_https_fix.diff closes LP: #152449
     HTTPS not working with Konqueror 3.5.8
 -- Jonathan Riddell <email address hidden> Tue, 16 Oct 2007 16:29:24 +0100

I'm wondering if that is related?

Revision history for this message
Crozar (kgb-plague) wrote : Re: kopete crash when logging into MSN * gutsy

yes i confirm this on Gutsy
the latest updates that i have done have made this mess , hopefully its going to be fixed .

Revision history for this message
Jon Skanes (jon-skanes) wrote :
Download full text (3.8 KiB)

I have the same problem on Gutsy. Here is a more detailed backtrace:

(no debugging symbols found)
Using host libthread_db library "/lib/tls/i686/cmov/libthread_db.so.1".
[Thread debugging using libthread_db enabled]
[New Thread -1241576976 (LWP 30602)]
[KCrash handler]
#6 0xb532111a in MSNAccount::slotNotifySocketClosed ()
   from /usr/lib/libkopete_msn_shared.so.0
#7 0xb5329668 in MSNAccount::qt_invoke ()
   from /usr/lib/libkopete_msn_shared.so.0
#8 0xb6890893 in QObject::activate_signal (this=0x86c5b70, clist=0x860b800,
    o=0xbf9bdccc) at kernel/qobject.cpp:2356
#9 0xb6891338 in QObject::activate_signal (this=0x86c5b70, signal=5)
    at kernel/qobject.cpp:2325
#10 0xb53328dc in MSNSocket::socketClosed ()
   from /usr/lib/libkopete_msn_shared.so.0
#11 0xb53464cd in MSNNotifySocket::disconnect ()
   from /usr/lib/libkopete_msn_shared.so.0
#12 0xb5342f3b in MSNNotifySocket::sslLoginFailed ()
   from /usr/lib/libkopete_msn_shared.so.0
#13 0xb53490f5 in MSNNotifySocket::qt_invoke ()
   from /usr/lib/libkopete_msn_shared.so.0
#14 0xb6890893 in QObject::activate_signal (this=0x8174e30, clist=0x823f448,
    o=0xbf9bde1c) at kernel/qobject.cpp:2356
#15 0xb6891338 in QObject::activate_signal (this=0x8174e30, signal=4)
    at kernel/qobject.cpp:2325
#16 0xb536316c in MSNSecureLoginHandler::loginFailed ()
   from /usr/lib/libkopete_msn_shared.so.0
#17 0xb536340f in MSNSecureLoginHandler::slotTweenerReceived ()
   from /usr/lib/libkopete_msn_shared.so.0
#18 0xb53645a6 in MSNSecureLoginHandler::qt_invoke ()
   from /usr/lib/libkopete_msn_shared.so.0
#19 0xb6890893 in QObject::activate_signal (this=0x86b77f8, clist=0x8307988,
    o=0xbf9bdf44) at kernel/qobject.cpp:2356
#20 0xb74cb021 in KIO::Job::result (this=0x86b77f8, t0=0x86b77f8)
    at ./jobclasses.moc:162
#21 0xb75238cd in KIO::Job::emitResult (this=0x86b77f8)
    at /build/buildd/kdelibs-3.5.8/./kio/kio/job.cpp:235
#22 0xb7523d2e in KIO::SimpleJob::slotFinished (this=0x86b77f8)
    at /build/buildd/kdelibs-3.5.8/./kio/kio/job.cpp:601
#23 0xb752443d in KIO::TransferJob::slotFinished (this=0x86b77f8)
    at /build/buildd/kdelibs-3.5.8/./kio/kio/job.cpp:971
#24 0xb7523301 in KIO::SimpleJob::qt_invoke (this=0x86b77f8, _id=7,
    _o=0xbf9be2a8) at ./jobclasses.moc:417
#25 0xb7523363 in KIO::TransferJob::qt_invoke (this=0x86b77f8, _id=7,
    _o=0xbf9be2a8) at ./jobclasses.moc:1082
#26 0xb6890893 in QObject::activate_signal (this=0x81fd040, clist=0x86b7950,
    o=0xbf9be2a8) at kernel/qobject.cpp:2356
#27 0xb6c1c8ec in QSignal::signal (this=0x81fd040, t0=@0x81fd068)
    at .moc/debug-shared-mt/moc_qsignal.cpp:100
#28 0xb68b0842 in QSignal::activate (this=0x81fd040) at kernel/qsignal.cpp:212
#29 0xb68b8258 in QSingleShotTimer::event (this=0x81fd018)
    at kernel/qtimer.cpp:286
#30 0xb6827af0 in QApplication::internalNotify (this=0xbf9be8d4,
    receiver=0x81fd018, e=0xbf9be5f8) at kernel/qapplication.cpp:2635
#31 0xb682991f in QApplication::notify (this=0xbf9be8d4, receiver=0x81fd018,
    e=0xbf9be5f8) at kernel/qapplication.cpp:2358
#32 0xb6fedca2 in KApplication::notify (this=0xbf9be8d4, receiver=0x81fd018,
    event=0xbf9be5f8)
    at /build/buildd/kdelibs-3.5.8/./kdecore/kapplicatio...

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Revision history for this message
batacchiandro (ale-piscopo) wrote :

the same for me on gutsy, it started today. i tried compiling kopete from sources and installing it, but it crashes anyway.
I hope the nest update will fix it

Revision history for this message
Johan van der Lingen (johanlingen-hotmail) wrote :
Download full text (3.9 KiB)

Kopete also crashes on my Gutsy while connecting to MSN.

Backtrace:

(no debugging symbols found)
Using host libthread_db library "/lib/libthread_db.so.1".
[Thread debugging using libthread_db enabled]
[New Thread 47789572004912 (LWP 8234)]
[KCrash handler]
#5 0x00002b76e2069b53 in MSNAccount::slotNotifySocketClosed ()
   from /usr/lib/libkopete_msn_shared.so.0
#6 0x00002b76e207162c in MSNAccount::qt_invoke ()
   from /usr/lib/libkopete_msn_shared.so.0
#7 0x00002b76dc2f5d76 in QObject::activate_signal (this=0xa3fdf0,
    clist=0x153bfc0, o=0x7fffd35f0c40) at kernel/qobject.cpp:2356
#8 0x00002b76dc2f6910 in QObject::activate_signal (this=0xa3fdf0, signal=5)
    at kernel/qobject.cpp:2325
#9 0x00002b76e208c26a in MSNNotifySocket::disconnect ()
   from /usr/lib/libkopete_msn_shared.so.0
#10 0x00002b76e208e87c in MSNNotifySocket::qt_invoke ()
   from /usr/lib/libkopete_msn_shared.so.0
#11 0x00002b76dc2f5d76 in QObject::activate_signal (this=0x147cc20,
    clist=0x12a44c0, o=0x7fffd35f0de0) at kernel/qobject.cpp:2356
#12 0x00002b76dc2f6910 in QObject::activate_signal (this=0x147cc20, signal=4)
    at kernel/qobject.cpp:2325
#13 0x00002b76e20a5d93 in MSNSecureLoginHandler::slotTweenerReceived ()
   from /usr/lib/libkopete_msn_shared.so.0
#14 0x00002b76e20a6dc0 in MSNSecureLoginHandler::qt_invoke ()
   from /usr/lib/libkopete_msn_shared.so.0
#15 0x00002b76dc2f5d76 in QObject::activate_signal (this=0x9e5180,
    clist=0x15f84f0, o=0x7fffd35f0f60) at kernel/qobject.cpp:2356
#16 0x00002b76d9ab7152 in KIO::Job::result (this=<value optimized out>,
    t0=0x9e5180) at ./jobclasses.moc:162
#17 0x00002b76d9b032d1 in KIO::Job::emitResult (this=0x9e5180)
    at /build/buildd/kdelibs-3.5.8/./kio/kio/job.cpp:235
#18 0x00002b76d9b0373a in KIO::SimpleJob::slotFinished (this=0x9e5180)
    at /build/buildd/kdelibs-3.5.8/./kio/kio/job.cpp:601
#19 0x00002b76d9b03d8a in KIO::TransferJob::slotFinished (this=0x9e5180)
    at /build/buildd/kdelibs-3.5.8/./kio/kio/job.cpp:971
#20 0x00002b76d9b02d58 in KIO::SimpleJob::qt_invoke (this=0x9e5180, _id=7,
    _o=0x7fffd35f1490) at ./jobclasses.moc:417
#21 0x00002b76d9b02dbd in KIO::TransferJob::qt_invoke (this=0x9e5180, _id=7,
    _o=0x7fffd35f1490) at ./jobclasses.moc:1082
#22 0x00002b76dc2f5d76 in QObject::activate_signal (this=0x83a890,
    clist=0x15a66a0, o=0x7fffd35f1490) at kernel/qobject.cpp:2356
#23 0x00002b76dc663e51 in QSignal::signal (this=0x83a890, t0=@0x83a8e0)
    at .moc/debug-shared-mt/moc_qsignal.cpp:100
#24 0x00002b76dc314eeb in QSignal::activate (this=0x83a890)
    at kernel/qsignal.cpp:212
#25 0x00002b76dc31bf1e in QSingleShotTimer::event (this=0x83a840)
    at kernel/qtimer.cpp:286
#26 0x00002b76dc2912a2 in QApplication::internalNotify (this=0x7fffd35f1d60,
    receiver=0x83a840, e=0x7fffd35f1930) at kernel/qapplication.cpp:2635
#27 0x00002b76dc293031 in QApplication::notify (this=0x7fffd35f1d60,
    receiver=0x83a840, e=0x7fffd35f1930) at kernel/qapplication.cpp:2358
#28 0x00002b76daf18248 in KApplication::notify (this=0x7fffd35f1d60,
    receiver=0x83a840, event=0x7fffd35f1930)
    at /build/buildd/kdelibs-3.5.8/./kdecore/kapplication.cpp:550
#29 0x00002b76dc223d12 in QApplication::sendEv...

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Revision history for this message
Dax Solomon Umaming (knightlust) wrote :

Guys, this is an Edgy bug... All Kopete bug causing crash whenever we connect to MSN is found at Bug #153500
Thanks

Revision history for this message
P (p92) wrote :

Ican confirm the exactly same scenario as stated in
https://bugs.launchpad.net/ubuntu/+source/kdenetwork/+bug/98789/comments/6

after kdelibs latest update on gutsy, kopete cannot connect to msn without crashing (same backtrace).

Also I did not see any problem with ssl and konqueror before this kdelibs update so I wonder if it is really necessary.

Revision history for this message
Crozar (kgb-plague) wrote :

here is the fix

http://www.kdedevelopers.org/node/3041

get it its a .deb file install and it Works :)

Revision history for this message
Brian Murray (brian-murray) wrote :

There was a Stable Release update for Gutsy (see bug 153500) that should have resolved this issue. Is anyone still experiencing this bug?

Changed in kdenetwork:
status: New → Incomplete
Changed in kdenetwork:
importance: Undecided → High
status: Incomplete → Fix Released
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