Email account setup fails on Linaro Android image.

Bug #987255 reported by Abhishek Paliwal
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
IglooCommunity
Fix Released
High
Iniyan Charles
Linaro Android
Fix Released
Undecided
Unassigned

Bug Description

Description:
==========
On build:
https://android-build.linaro.org/builds/~linaro-android/snowball-ics-gcc46-igloo-stable-blob-12.04-release/#build=6

Setting up email account using Email app fails.
Error message after entering email id and password is:
------------------------
Can't safely connect to server.
....
Could not validate certificate : Current time Tue Jan 04 01:48:408GMT +00:00 2000
Validation time Mon Jun 08 20:43:27 GMT +00:00 2009
------------------------

There is already a known bug( https://bugs.launchpad.net/bugs/987236 ) where user is not able to change date and time, so this setup can't be verified by changing date to some value after Jun08 2009

Reproducible:
===========
Yes, 5/5 time

IMPACT:
========
Email app can't be used

Steps:
=======

1. Bootup snowball.
2. Open Email app
3. Enter valid value for email id and password.
4. Press Next
Issue: Setup stops with error message , screenshot attached for this.

Software:
==========
https://android-build.linaro.org/builds/~linaro-android/snowball-ics-gcc46-igloo-stable-blob-12.04-release/#build=6

Hardware:
==========
Snowball V11
8 GB sd card

Logs:
=====
serial logs attached.

Revision history for this message
Abhishek Paliwal (abhishek-paliwal) wrote :
Revision history for this message
Abhishek Paliwal (abhishek-paliwal) wrote :
Anmar Oueja (anmar)
Changed in igloocommunity:
status: New → Confirmed
importance: Undecided → High
Revision history for this message
Botao (botao-sun) wrote :
Revision history for this message
Botao (botao-sun) wrote :
summary: - Snowball: Email account setup fails while trying email app
+ Email account setup fails on Linaro Android image.
Revision history for this message
Botao (botao-sun) wrote :
Revision history for this message
Botao (botao-sun) wrote :
Revision history for this message
Botao (botao-sun) wrote :
Revision history for this message
Botao (botao-sun) wrote :
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Botao (botao-sun) wrote :
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Amit Khare (amit-khare) wrote :

For Panda 4430 board, setting up email works fine but crashes while syncing is in progress

https://android-build.linaro.org/builds/~linaro-android/panda-ics-gcc47-tilt-tracking-blob-12.07-release/#build=3

Revision history for this message
Paul Larson (pwlars) wrote :

I'm a little confused here, maybe Amit or Botao could clarify:
It was reported in the testing for panda to be working a couple of weeks ago, now Amit is saying that the setup works (which is what this bug is about), but thta sync crashes. Sounds like perhaps this bug is fixed now, but that we have a possible new bug? If that's the case, please open a new bug for the syncing issue and include logcat output.

Revision history for this message
Amit Khare (amit-khare) wrote :

I have tried this test case at least 10 times just to be sure before raising a new bug and it crashed every time. I just flashed panda and again tried to reproduce this bug but IT WORKS. I can see all my mails and tried sending mail and it works.

Revision history for this message
Botao (botao-sun) wrote :

It works every time on my side, never crash.

Changed in igloocommunity:
assignee: nobody → Iniyan Charles (iniyan-a)
Revision history for this message
Iniyan Charles (iniyan-a) wrote :

I checked this on https://android-build.linaro.org/builds/~linaro-android/snowball-ics-gcc46-igloo-stable-blob/#build=404 , the email setup works fine 5/5 times - I did email seup, email send , receive, delete emails and remove account. 3/5 times I get a kernel panic, towards the end of the above said activities (not necessarily done in the order above). Attaching logs.?field.comment=I checked this on https://android-build.linaro.org/builds/~linaro-android/snowball-ics-gcc46-igloo-stable-blob/#build=404 , the email setup works fine 5/5 times - I did email seup, email send , receive, delete emails and remove account. 3/5 times I get a kernel panic, towards the end of the above said activities (not necessarily done in the order above). Attaching logs.

Revision history for this message
Iniyan Charles (iniyan-a) wrote :

I checked this on https://android-build.linaro.org/builds/~linaro-android/snowball-ics-gcc46-igloo-stable-blob/#build=404 , the email setup works fine 5/5 times - I did email seup, email send , receive, delete emails and remove account. 3/5 times I get a kernel panic, towards the end of the above said activities (not necessarily done in the order above). Attaching logs.?field.comment=I checked this on https://android-build.linaro.org/builds/~linaro-android/snowball-ics-gcc46-igloo-stable-blob/#build=404 , the email setup works fine 5/5 times - I did email seup, email send , receive, delete emails and remove account. 3/5 times I get a kernel panic, towards the end of the above said activities (not necessarily done in the order above). Attaching logs.

Revision history for this message
Iniyan Charles (iniyan-a) wrote :

I checked this on https://android-build.linaro.org/builds/~linaro-android/snowball-ics-gcc46-igloo-stable-blob/#build=404 build - the email setup works fine 5/5 times - I did email setup, email send , receive, delete emails and remove account. 3/5 times I get a kernel panic, towards the end of the above said activities (not necessarily done in the order above). Attaching logs.

Revision history for this message
Jayeeta Bandyopadhyay (jayeeta) wrote :

The last observed kernel panic on Snowball is different from the original ER description, to be tracked by separate ER.

Changed in igloocommunity:
status: Confirmed → Fix Committed
Changed in igloocommunity:
milestone: none → 2012.06
milestone: 2012.06 → 2012.09
Fathi Boudra (fboudra)
Changed in igloocommunity:
status: Fix Committed → Fix Released
Changed in linaro-android:
assignee: Zach Pfeffer (pfefferz) → nobody
status: New → Fix Released
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