Ubuntu
pulseaudio package

[Bluetooth Audio] App crash when launching sound settings from Bluetooth settings

Bug #987076 reported by Joe M on 2012-04-23

This bug report is a duplicate of: Bug #1004384: [soundnua]: segfaults when selecting bluetooth input device. Edit Remove

This bug affects 6 people

Affects		Status	Importance	Assigned to	Milestone
	pulseaudio (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Actual Results:
I was able to repeatedly generate a "crash report" by attempting to access the sound settings for the Bluetooth headset.

Expected
Users should be able to access the Sound Settings from the Bluetooth settings. Additionally, there is no Sound Settings application available in the Settings menu.

Steps to Reproduce:
1. Pair a Bluetooth headset to the PC.
2. Launch the Bluetooth settings.
3. Select the Bluetooth headset profile
4. Select the Sound Settings link.
5. Verify Sound Settings do not appear.
6. Verify "crash report" is generated.

Work-around:
1. Type sudo apt-get install pavucontrol
2. Type pavucontrol
3. Change ALSA Playback to Bluetooth headset

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: pulseaudio 1:1.1-0ubuntu15
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Uname: Linux 3.2.0-23-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu5
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: SB [HDA ATI SB], device 0: ALC892 Analog [ALC892 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Card0.Amixer.info:
Card hw:0 'Generic'/'HD-Audio Generic at 0xfeb44000 irq 44'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100200'
   Controls : 6
   Simple ctrls : 1
Card0.Amixer.values:
Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
Card hw:1 'SB'/'HDA ATI SB at 0xfeb40000 irq 16'
   Mixer name : 'Realtek ALC892'
   Components : 'HDA:10ec0892,19daa183,00100302'
   Controls : 15
   Simple ctrls : 7
Date: Sun Apr 22 22:43:42 2012
EcryptfsInUse: Yes
InstallationMedia: This
ProcEnviron:
LANGUAGE=en_CA:en
TERM=xterm
PATH=(custom, no user)
LANG=en_CA.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: Creative WP-300 Headphones
Symptom_Type: No sound at all
Title: [Creative WP-300 Headphones, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/20/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.4
dmi.board.asset.tag: N/A
dmi.board.name: ZBOX-AD02
dmi.board.vendor: ZOTAC
dmi.board.version: XX
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 3
dmi.chassis.vendor: N/A
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.4:bd02/20/2012:svnZOTAC:pnZBOX-AD02:pvrXX:rvnZOTAC:rnZBOX-AD02:rvrXX:cvnN/A:ct3:cvrN/A:
dmi.product.name: ZBOX-AD02
dmi.product.version: XX
dmi.sys.vendor: ZOTAC

Tags:

Revision history for this message

Joe M (joem2525) wrote on 2012-04-23:

AlsaDevices.txt Edit (601 bytes, text/plain; charset="utf-8")
AplayDevices.txt Edit (378 bytes, text/plain; charset="utf-8")
AudioDevicesInUse.txt Edit (370 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (65.0 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (1.1 KiB, text/plain; charset="utf-8")
Card1.Amixer.values.txt Edit (1.4 KiB, text/plain; charset="utf-8")
Card1.Codecs.codec.0.txt Edit (13.5 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (25.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.8 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.7 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (22.4 KiB, text/plain; charset="utf-8")
Symptom_DevicesInUse.txt Edit (318 bytes, text/plain; charset="utf-8")

Revision history for this message

Joe M (joem2525) wrote on 2012-04-23:

Bluetooth Settings Panel Edit (23.8 KiB, image/png)

Ubuntu Foundations Team Bug Bot (crichton) on 2012-04-23

affects:

ubuntu → pulseaudio (Ubuntu)

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-05-29:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status:	New → Confirmed

Revision history for this message

David Henningsson (diwic) wrote on 2012-06-05:

Looks like a duplicate of bug 1004384, so marking as such. If this is actually a problem with pulseaudio and not the sound settings app, feel free to un-duplicate.