Cannot connect third display (TV) in 12.04 beta

Bug #986274 reported by Elte Hupkes
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I have a setup with three displays:

- My primary 1920 x 1080 monitor, connected through DVI
- My secondary 1680 x 1050 monitor, connected through DVI
- My 1920 x 1080, connected through HDMI

They're connected to an AMD HD6970. Because I'm not using a DisplayPort connection it is not possible to use all three displays at the same time due to a hardware limitation. That is not a problem for me though, as I am only interested in either working (primary + secondary monitor) or watching movies / TV-shows (primary monitor + TV) and thus only need two monitors active at the same time.

After installing 12.04 last week I was able to setup my work configuration just fine. When I plug in the TV though, the OS seems to think it is a good idea to use all three monitors at the same time. As mentioned before this isn't actually possible, so everything just turns black. I can switch to a different TTY and reboot, but the only way to get an image again is to unplug at least one of the monitors. I tried copying over my old 11.10 xorg.conf from when I had just the two monitors working (with the TV connected but unused), to no avail.

I have long given up on finding a way of switching between my two setups without hours of trial and error, and I was previously content using just my work setup in Ubuntu and booting to Windows when I want to watch movies (pretty much the only thing I still use Windows for these days). As of 12.04 I'm required to crawl behind my desk and unplug the HDMI cable every time I boot back to Ubuntu, which is obviously very inconvenient.

I am using the latest proprietary drivers from the AMD website, which I installed manually (the automatic setup crashed, a different problem for which the bug reporter redirected me to an existing issue). I initially had the same problem with the open source drivers though.

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/986274/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in xorg.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://help.ubuntu.com/community/ReportingBugs.

affects: ubuntu → xorg (Ubuntu)
Revision history for this message
Fabio Marconi (fabiomarconi) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please run the command 'apport-collect 986274' which will attach necessary information for debugging this as an Xorg problem. Thanks in advance.

Changed in xorg (Ubuntu):
status: New → Incomplete
Revision history for this message
bugbot (bugbot) wrote :

We're closing this bug since there has not been a response from the original reporter. However, the issue still exists please feel free to reopen with the requested information. If you're not the original reporter, we'd prefer you file a new bug report.

Some tips:

  * Report X.org bugs via the command: `ubuntu-bug xorg`

  * Test against the latest development Ubuntu. http://cdimage.ubuntu.com/daily-live/
    Bugs marked as affecting the development version tend to get priority attention.

  * The `xdiagnose` utility has functionality for enabling debugging and
    analyzing a few common X problems.

  * Tag your bugs with the Ubuntu versions you have reproduced the issue in.

  * See https://wiki.ubuntu.com/X/Reporting for tips on writing good bug reports.

Changed in xorg (Ubuntu):
status: Incomplete → Expired
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