[Acer Aspire 3500] Ubuntu 11.10: tty1 is a black screen on first boot

Bug #986001 reported by ajhcasual
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

I had been running ubuntu 9.04 on my laptop, and I wanted to get a more recent version. Due to limited RAM, I selected Xubuntu 11.10 rather then the mainstream Ubuntu distro.

After a successful install, I booted up and hit ctrl-alt-F1, and got a black screen. This is the same situation for tty1 through tty6.

From the virtual terminal, I verified that getty was running for all the terminals from 1 to 6.

[code]
$ ps waux | grep getty
root 943 0.0 0.1 1968 220 tty4 Ss+ 21:50 0:00 /sbin/getty -8 38400 tty4
root 946 0.0 0.1 1968 216 tty5 Ss+ 21:50 0:00 /sbin/getty -8 38400 tty5
root 955 0.0 0.1 1968 220 tty2 Ss+ 21:50 0:00 /sbin/getty -8 38400 tty2
root 956 0.0 0.1 1968 220 tty3 Ss+ 21:50 0:00 /sbin/getty -8 38400 tty3
root 958 0.0 0.1 1968 220 tty6 Ss+ 21:50 0:00 /sbin/getty -8 38400 tty6
root 2220 0.0 0.1 1968 220 tty1 Ss+ 22:19 0:00 /sbin/getty -8 38400 tty1
[/code]

I then wanted to find out if it was possible to log in with the black screen. I pressed ctrl-alt-F1 and in the darkness of the screen I typed my username, hit enter, password, enter. The login was successful after a few tries, as I could see the new information in the virtual terminal. Note that the virtual terminal did not show itself(pts/0), and the listing for 'who' was empty until I logged-in on tty1.

[code]
$ who
$ who
$ who
ajhcasual tty1 2012-04-19 23:20
$
[/code]

So, the problem is not the software running on tty1, but it is the failure to display the text. It may be a bug relating to the hardware.

My hardware is:
Acer Aspire 3500
Intel Celeron M 1.4 GHz
256MB RAM

The tty1 screen worked fine in Ubuntu 9.04. I can't test Ubuntu 11.10 as the RAM shortage prevents it from booting properly.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: SI7012 [SiS SI7012], device 0: Intel ICH [SiS SI7012]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu3
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: adam 1469 F.... xfce4-volumed
                      adam 1472 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SI7012'/'SiS SI7012 with ALC203 at irq 18'
   Mixer name : 'Realtek ALC203 rev 0'
   Components : 'AC97a:414c4770'
   Controls : 31
   Simple ctrls : 20
DistroRelease: Ubuntu 11.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=8c71603a-ce4f-4748-9d24-dde9f0d83171
InstallationMedia: Xubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer, inc. Aspire 3500
Package: linux (not installed)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=356456b9-2868-477c-86cf-a209914fa130 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
PulseSinks:
 Error: command ['pacmd', 'list-sinks'] failed with exit code 1: Home directory /home/adam not ours.
 No PulseAudio daemon running, or not running as session daemon.
PulseSources:
 Error: command ['pacmd', 'list-sources'] failed with exit code 1: Home directory /home/adam not ours.
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic N/A
 linux-backports-modules-3.0.0-12-generic N/A
 linux-firmware 1.60
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: oneiric
Uname: Linux 3.0.0-12-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

WifiSyslog:

dmi.bios.date: 04/06/05
dmi.bios.vendor: Acer
dmi.bios.version: 3A07
dmi.board.name: Lugano
dmi.board.vendor: Acer, Inc.
dmi.board.version: Not Applicable
dmi.chassis.type: 1
dmi.chassis.vendor: , Inc.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvr3A07:bd04/06/05:svnAcer,inc.:pnAspire3500:pvrNotApplicable:rvnAcer,Inc.:rnLugano:rvrNotApplicable:cvn,Inc.:ct1:cvrN/A:
dmi.product.name: Aspire 3500
dmi.product.version: Not Applicable
dmi.sys.vendor: Acer, inc.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/986001/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
ajhcasual (ajh8888) wrote : Re: xubuntu 11.10: tty1 is a black screen

The same thing happens with Lubuntu 11.10. I would like to add that tty1 did function properly in the liveCD while running the Install-only mode. I assume this will also work in the LiveCD mode ("Try ubuntu without making changes")

affects: ubuntu → linux (Ubuntu)
summary: - xubuntu 11.10: tty1 is a black screen
+ ubuntu 11.10: tty1 is a black screen
Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 986001

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: oneiric
Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
ajhcasual (ajh8888) wrote : AcpiTables.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
ajhcasual (ajh8888) wrote : AlsaDevices.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : ArecordDevices.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : BootDmesg.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : Card0.Codecs.codec97.0.ac97.0.0.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : Card0.Codecs.codec97.0.ac97.0.0.regs.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : CurrentDmesg.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : IwConfig.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : Lspci.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : PciMultimedia.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : ProcInterrupts.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : ProcModules.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : UdevDb.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : UdevLog.txt

apport information

Revision history for this message
ajhcasual (ajh8888) wrote : Re: ubuntu 11.10: tty1 is a black screen

It gets a bit more complicated: My tty1 on this laptop is now working. I can only reproduce this bug on the first boot after install. However, this happens on first boot with lubuntu and xubuntu, so it is still consistent, if only in that instance. But if it never happens again on the machine, I can live with that.

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
ajhcasual (ajh8888) wrote :

Exact steps to reproduce:
1. fresh install ubuntu, xubuntu or lubuntu 11.10
-press ctrl-alt-F1 at any point in the installation, and observe that the prompt is visible on-screen with tty1.
2. accept all defaults. Don't install updates while installing. Don't connect the internet.
3. reboot when prompted.
4. Log-in.
5. Press ctrl-alt-F1, observe total blackness on the screen.

-Closing the laptop lid, locking the screen, logging-out and logging back in, suspending+resuming each do not affect the bug.

-Hibernating, or shutting down will eliminate the bug and tty1 will function after powering back on.

-apport-collect was run on the 2nd boot, after which I discovered tty1 was back. I hope that doesnt obscure the report information.

I feel that this is a trivial bug now. But I was startled that tty1 worked on 2nd boot, making me think I did something wrong.
I am glad that I can reproduce it (have done so 3x), and that I am not hallucinating!

summary: - ubuntu 11.10: tty1 is a black screen
+ ubuntu 11.10: tty1 is a black screen on first boot
Revision history for this message
penalvch (penalvch) wrote : Re: ubuntu 11.10: tty1 is a black screen on first boot

ajhcasual, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please just make a comment to this.

tags: added: latest-bios-3a07
Changed in linux (Ubuntu):
importance: Medium → Low
status: Confirmed → Incomplete
summary: - ubuntu 11.10: tty1 is a black screen on first boot
+ [Acer Aspire 3500] Ubuntu 11.10: tty1 is a black screen on first boot
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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