Upgrade to 12.04 beta 2 succeed, but no keyboard nor mouse afterwards

[Marco Lackovic]

Upgraded to 12.04 beta 2 64-bit, but the keyboard and mouse (both USB) don't work. Unplugging the mouse and keyboard didn't work.

I have tried booting from an external 12.04 USB flash installation disk to try to mount the partition and continue the upgrade but the mounted partition contains only the following file:

EFI/ubuntu/grubx64.efi

The output of "sudo fdisk -l" follows:

WARNING: GPT (GUID Partition Table) detected on '/dev/sda'! The util fdisk doesn't support GPT. Use GNU Parted.

Disk /dev/sda: 80.0 GB, 80026361856 bytes
255 heads, 63 sectors/track, 9729 cylinders, total 156301488 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x00000000

   Device Boot Start End Blocks Id System
/dev/sda1 1 156301487 78150743+ ee GPT

[Marco Lackovic (marco-lackovic)]

I mounted the wrong partition, my bad. Using GParted Partition Editor I was able to see that the actual partition was sda2, not sda1. Weirdly enough though, fdisk showed only sda1 partition.

I was able to continue the upgrade, and fix the keyboard and mouse problem, by running the following commands:

sudo mount /dev/sda2 /mnt/linux
sudo chroot /mnt/linux su
mount /dev
mount /proc
mount /sys
apt-get update
apt-get -f upgrade

[Marco Lackovic (marco-lackovic)]

I am still having problems though. The upgrade process gets interrupted with the following errors:

Processing triggers for libc-bin ...
/bin/df: `/run/shm': No such file or directory
ldconfig deferred processing now taking place
Errors were encountered while processing:
 libfontconfig1:i386
 libcairo2:i386
 libfontconfig1
 fontconfig
 libxft2:i386
 libpango1.0-0:i386
 libpango1.0-0
E: Internal Error, No file name for libthai0
E: Internal Error, No file name for libxft2
E: Internal Error, No file name for libdatrie1
E: Internal Error, No file name for libjasper1
E: Internal Error, No file name for libtiff4
E: Internal Error, No file name for libjasper1
E: Internal Error, No file name for libjpeg8
E: Internal Error, No file name for libtiff4
E: Internal Error, No file name for libgtk2.0-0
E: Internal Error, No file name for libcroco3
E: Internal Error, No file name for libxml2
E: Internal Error, No file name for libgtk2.0-0
E: Internal Error, No file name for libgnome-keyring0
E: Internal Error, No file name for libgdu0
E: Sub-process /usr/bin/dpkg returned an error code (1)

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Marco Lackovic (marco-lackovic)]

Here is the full log of the error messages after trying again:

  language-pack-en-base:amd64 conflicts with language-pack-en:amd64
  language-pack-gnome-en-base:amd64 conflicts with language-pack-gnome-en:amd64
Can not write log, openpty() failed (/dev/pts not mounted?)
dpkg: error processing libgdk-pixbuf2.0-0:i386 (--configure):
 libgdk-pixbuf2.0-0:i386 2.26.0-1 cannot be configured because libgdk-pixbuf2.0-0:amd64 is in a different version (2.26.1-1)
dpkg: error processing libgdk-pixbuf2.0-0 (--configure):
 libgdk-pixbuf2.0-0:amd64 2.26.1-1 cannot be configured because libgdk-pixbuf2.0-0:i386 is in a different version (2.26.0-1)
dpkg: error processing libfontconfig1 (--configure):
 libfontconfig1:amd64 2.8.0-3ubuntu9 cannot be configured because libfontconfig1:i386 is in a different version (2.8.0-3ubuntu8)
dpkg: error processing libfontconfig1:i386 (--configure):
 libfontconfig1:i386 2.8.0-3ubuntu8 cannot be configured because libfontconfig1:amd64 is in a different version (2.8.0-3ubuntu9)
dpkg: dependency problems prevent configuration of fontconfig:
 fontconfig depends on libfontconfig1 (>= 2.8.0); however:
  Package libfontconfig1 is not configured yet.
dpkg: error processing fontconfig (--configure):
 dependency problems - leaving unconfigured
dpkg: error processing libpango1.0-0 (--configure):
 libpango1.0-0:amd64 1.30.0-0ubuntu2 cannot be configured because libpango1.0-0:i386 is in a different version (1.30.0-0ubuntu1)
dpkg: dependency problems prevent configuration of libcairo2:i386:
 libcairo2:i386 depends on libfontconfig1 (>= 2.8.0); however:
  Package libfontconfig1:i386 is not configured yet.
dpkg: error processing libcairo2:i386 (--configure):
 dependency problems - leaving unconfigured
No apport report written because MaxReports is reached alreadydpkg: dependency problems prevent configuration of libxft2:i386:
 libxft2:i386 depends on libfontconfig1 (>= 2.8.0); however:
  Package libfontconfig1:i386 is not configured yet.
dpkg: error processing libxft2:i386 (--configure):
 dependency problems - leaving unconfigured

dpkg: error processing libpango1.0-0:i386 (--configure):
 libpango1.0-0:i386 1.30.0-0ubuntu1 cannot be configured because libpango1.0-0:amd64 is in a different version (1.30.0-0ubuntu2)
No apport report written because MaxReports is reached already
No apport report written because MaxReports is reached already
dpkg: dependency problems prevent configuration of libgtk2.0-0:
 libgtk2.0-0 depends on libfontconfig1 (>= 2.8.0); however:
  Package libfontconfig1 is not configured yet.
 libgtk2.0-0 depends on libgdk-pixbuf2.0-0 (>= 2.22.0); however:
  Package libgdk-pixbuf2.0-0 is not configured yet.
 libgtk2.0-0 depends on libpango1.0-0 (>= 1.28.3); however:
  Package libpango1.0-0 is not configured yet.
No apport report written because MaxReports is reached already
dpkg: error processing libgtk2.0-0 (--configure):
 dependency problems - leaving unconfigured
dpkg: error processing librsvg2-2:i386 (--configure):
 librsvg2-2:i386 2.36.0-0ubuntu1 cannot be configured because librsvg2-2:amd64 is in a different version (2.36.1-0ubuntu1)
dpkg: error processing librsvg2-2 (--configure):
 librsvg2-2:amd64 2.36.1-0ubuntu1 cann...

[Marco Lackovic (marco-lackovic)]

A user on ubuntuforums has reported to have got through this problem by booting from CD and entering chroot.

Problematic packages have to be installed by:

dpkg -i /var/cache/apt/archives/<package>.deb

then running:

apt-get -f install
apt-get -f upgrade

sometimes:

dpkg --configure <package>

A circular depency was solved by:

dpkg --ignore-depends <package1> --install/configure <package2>

About 30 packages had to be installed manually, running apt-get after each is moving forward a bit, errors are the solved by the commands above.