Scanner not recognized, Epson printer won't print

Bug #982049 reported by Freval
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Epson CX6000 is recognized by OS, but it will not print or scan.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: simple-scan 2.32.0.1-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.38-14.58-generic 2.6.38.8
Uname: Linux 2.6.38-14-generic x86_64
Architecture: amd64
Date: Sat Apr 14 22:04:08 2012
DriverPackageVersions:
 libsane 1.0.22-2ubuntu1
 libsane-extras N/A
 hplip 3.11.1-2ubuntu2
 hpoj N/A
InstallationMedia: Pinguy OS 11.04.1 64-Bit - Release amd64
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-14-generic root=UUID=ed8e5019-3646-4ab5-9402-c63bac5eb8e4 ro quiet splash vt.handoff=7
SimpleScanLog:

SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/17/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.20
dmi.board.name: 970 Extreme3
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.20:bd11/17/2011:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rn970Extreme3:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
Freval (freval51) wrote :
Revision history for this message
Michael Nagel (nailor) wrote :

http://www.openprinting.org/printer/Epson/Epson-Stylus_CX6000
http://www.sane-project.org/sane-mfgs.html

This device is said to be supported.
Have you tried installing iscan?

Please read:
==============================================================
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==============================================================

Changed in simple-scan (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for simple-scan (Ubuntu) because there has been no activity for 60 days.]

Changed in simple-scan (Ubuntu):
status: Incomplete → Expired
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