Scanner not recognized, Epson printer won't print
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
simple-scan (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Epson CX6000 is recognized by OS, but it will not print or scan.
ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: simple-scan 2.32.0.1-0ubuntu2
ProcVersionSign
Uname: Linux 2.6.38-14-generic x86_64
Architecture: amd64
Date: Sat Apr 14 22:04:08 2012
DriverPackageVe
libsane 1.0.22-2ubuntu1
libsane-extras N/A
hplip 3.11.1-2ubuntu2
hpoj N/A
InstallationMedia: Pinguy OS 11.04.1 64-Bit - Release amd64
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcEnviron:
LANGUAGE=en_GB:en
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SimpleScanLog:
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/17/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.20
dmi.board.name: 970 Extreme3
dmi.board.vendor: ASRock
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: To Be Filled By O.E.M.
dmi.product.
dmi.sys.vendor: To Be Filled By O.E.M.
http:// www.openprintin g.org/printer/ Epson/Epson- Stylus_ CX6000 www.sane- project. org/sane- mfgs.html
http://
This device is said to be supported.
Have you tried installing iscan?
Please read: ======= ======= ======= ======= ======= ======= ======= ======
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Hi there,
thank you for filing this bug and showing your interest in Simple Scan!
This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all.
Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.
Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you!
Best Regards
Michael
[1] https:/ /help.ubuntu. com/community/ SimpleScanHardw areIssues ======= ======= ======= ======= ======= ======= ======= ======
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