package cups (not installed) failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

[mfauzirahman]

Setting up cups (1.5.2-9ubuntu1) ...
start: Job failed to start
invoke-rc.d: initscript cups, action "start" failed.
dpkg: error processing cups (--configure):
 subprocess installed post-installation script returned error exit status 1
dpkg: dependency problems prevent configuration of printer-driver-gutenprint:
 printer-driver-gutenprint depends on cups (>= 1.3.0); however:
  Package cups is not configured yet.
dpkg: error processing printer-driver-gutenprint (--configure):
 dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
                                                                                                          Errors were encountered while processing:
 cups
 printer-driver-gutenprint
E: Sub-process /usr/bin/dpkg returned an error code (1)
mfauzirahman@XPS-M1330:~$

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: cups (not installed)
Uname: Linux 3.4.0-030400rc2-generic-pae i686
ApportVersion: 2.0.1-0ubuntu2
AptOrdering:
 cups: Install
 printer-driver-gutenprint: Install
 cups: Configure
 printer-driver-gutenprint: Configure
Architecture: i386
Date: Thu Apr 12 17:54:15 2012
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120405)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Connection refused
MachineType: Dell Inc. XPS M1330
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.4.0-030400rc2-generic-pae root=UUID=218b5358-9b84-4f38-8c7b-bf820e9e3114 ro quiet splash vt.handoff=7
SourcePackage: cups
Title: package cups (not installed) failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/26/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 0N6705
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd12/26/2008:svnDellInc.:pnXPSM1330:pvr:rvnDellInc.:rn0N6705:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: XPS M1330
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.init.cups.conf: [modified]
mtime.conffile..etc.init.cups.conf: 2012-04-10T13:24:42

[Till Kamppeter (till-kamppeter)]

Seems that CUPS does not start after the update:

----------
Setting up cups (1.5.2-9ubuntu1) ...
Installing new version of config file /etc/init/cups.conf ...
start: Job failed to start
invoke-rc.d: initscript cups, action "start" failed.
dpkg: error processing cups (--configure):
 subprocess installed post-installation script returned error exit status 1
----------

Please run the following commands in a terminal window:

  wget http://people.canonical.com/~pitti/tmp/cups.upstart.debug
  sudo cp /etc/init/cups.conf{,.orig}
  sudo cp cups.upstart.debug /etc/init/cups.conf
  sudo stop cups
  sudo start cups

This should fail again. Please attach /tmp/log here.

After that, please restore the original script again with

  sudo mv /etc/init/cups.conf{.orig,}

Thanks!

Most probably the same problem as bug 968956.

[dino99 (9d9)]

Got this error on Precise a few days ago, and finally found (some googling) that appmenu-indicator was needed. After installing it, the error was gone. Got this error when upgrading libcupsfilters and like.

[Sebastien Bacher (seb128)]

@dino99: that doesn't really make sense, where did you read that? does that pulled it some other depends?

[dino99 (9d9)]

@Sebastien

Was that report, similar to that one: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/975754 and many others reported with the same trouble. Cant says that make sense, but if im not mistaken i've installed indicator-appmenu (but can find back my source link right now) to resolve this issue.
S i suppose that some cups (or some related ) dependency/sub-dependency still refer to that package (even if synaptic does not show cups's dependant)

[mfauzirahman (mfauzirahman)]

I use 32 bit...
https://bugs.launchpad.net/bugs/968956 is for 64 bit
Done run below step :
  wget http://people.canonical.com/~pitti/tmp/cups.upstart.debug
  sudo cp /etc/init/cups.conf{,.orig}
  sudo cp cups.upstart.debug /etc/init/cups.conf
  sudo stop cups
  sudo start cups

mfauzirahman@XPS-M1330:~$ wget http://people.canonical.com/~pitti/tmp/cups.upstart.debug
--2012-04-13 16:27:14-- http://people.canonical.com/~pitti/tmp/cups.upstart.debug
Resolving people.canonical.com (people.canonical.com)... 91.189.89.62
Connecting to people.canonical.com (people.canonical.com)|91.189.89.62|:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 1894 (1.8K) [text/plain]
Saving to: `cups.upstart.debug.2'

100%[==============================================================================>] 1,894 --.-K/s in 0.009s

2012-04-13 16:27:21 (207 KB/s) - `cups.upstart.debug.2' saved [1894/1894]

mfauzirahman@XPS-M1330:~$ sudo cp /etc/init/cups.conf{,.orig}
[sudo] password for mfauzirahman:
cp: cannot stat `/etc/init/cups.conf': No such file or directory
mfauzirahman@XPS-M1330:~$