Skype consumes extremely large amount of ram before crashing when loaded on boot

Bug #977979 reported by Alan Goodman
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
skype
Fix Released
Undecided
Unassigned
skype (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

I have skype installed, configured to sign in automatically and start via the startup applications dialogue.

In the past 24 hours my system has been hanging for 5 minutes following log in with solid hard disk activity. After the machine becomes responsive again I noticed that skype was no longer running and that the machine had swapped out 200MB of ram to disk.

I added gnome-terminal -x top to the startup and noticed that skype was using 70% of my system ram before the system froze up.

Completely uninstalling skype and reinstalling it fixed the problem for a couple of reboots but then the problem recurred.

Removing skype from startup fixes the problem and I can start skype manually if I want to without issues.

If provided instructions I can probably attempt to provide further debugging information as I am a fairly proficient user...

Revision history for this message
Alan Goodman (zgzx6-alan-kecso) wrote :

Forgot to mention my system is a Lenovo X220 laptop with the i5 2540 cpu and 4 gb of ram.

System is brand new, less than 75 hours use and less than 10 battery cycles.

Revision history for this message
Alan Goodman (zgzx6-alan-kecso) wrote :

This is also hapenning randomly when I start skype after boot up.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in skype (Ubuntu):
status: New → Confirmed
Revision history for this message
Marius B. Kotsbak (mariusko) wrote :

Assume this is fixed in the new upstream 4.0 version.

Changed in skype:
status: New → Fix Released
Revision history for this message
Ghislain Vaillant (ghisvail) wrote :

It does it systematically on my netbook running xubuntu 12.04. Right after launching it, the system becomes completely unresponsive. Going to try whether the new 4.0 fixes it.

Revision history for this message
Gianfranco Costamagna (costamagnagianfranco) wrote :

Hi, a new skype version 4.1.0.20.0-0ubuntu0.12.04.2 is available, could you please try if you still have the bug with the new version?

If you still have this problem please set the status back to "new".

thanks

Changed in skype (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
agoodm (alan-goodmanemail) wrote :

This was fixed in a later release of skype that wasnt released at the time of creating this bug report.

Changed in skype (Ubuntu):
status: Incomplete → Fix Released
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