HP Deskjet 1050 shows busy for Scan but ok for printing

Bug #975241 reported by Hugh Swales
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
simple-scan (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When I first had the Printer, it would Scan but not Print on Ubuntu 10.10. I finished up installing Xubuntu 11.10 instead and the Printer worked fine. After having ongoing problems getting Flash to work properly on my old PC, I decided to re-install Ubuntu 10.10. I found that the printing now worked ok but when I try to scan, it says Printer is busy. I've tried installing the full Xsane package and this is just the same.

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: simple-scan 2.32.0-0ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-32.67-generic 2.6.35.14
Uname: Linux 2.6.35-32-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Fri Apr 6 16:03:12 2012
DriverPackageVersions:
 libsane 1.0.21-2ubuntu2
 libsane-extras N/A
 hplip 3.10.6-1ubuntu10.2
 hpoj N/A
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
MachineType: MSI MS-6712
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-32-generic root=UUID=1b511d2f-e21b-4c46-8b5c-3daa3a05517e ro quiet splash
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SimpleScanLog:

SourcePackage: simple-scan
dmi.bios.date: 04/02/01
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Version 07.00T
dmi.board.name: MS-6712
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: 0123ABC
dmi.chassis.type: 3
dmi.chassis.vendor: Uknown Chassis Manufacture
dmi.chassis.version: Version 1.00
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrVersion07.00T:bd04/02/01:svnMSI:pnMS-6712:pvr1.0:rvnMSI:rnMS-6712:rvr1.0:cvnUknownChassisManufacture:ct3:cvrVersion1.00:
dmi.product.name: MS-6712
dmi.product.version: 1.0
dmi.sys.vendor: MSI

Revision history for this message
Hugh Swales (huje) wrote :
Revision history for this message
Marc Deslauriers (mdeslaur) wrote : Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

security vulnerability: yes → no
security vulnerability: yes → no
visibility: private → public
visibility: private → public
Revision history for this message
Michael Nagel (nailor) wrote :

==============================================================
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==============================================================

Changed in simple-scan (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for simple-scan (Ubuntu) because there has been no activity for 60 days.]

Changed in simple-scan (Ubuntu):
status: Incomplete → Expired
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