Ubuntu
cups package

package cups 1.5.2-9 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #975082 reported by sojourner on 2012-04-06

This bug report is a duplicate of: Bug #968956: apparmor_parser: Unable to replace "/usr/lib/cups/backend/cups-pdf". Profile doesn't conform to protocol. Edit Remove

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	cups (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

was upgrading my 12.04 install with apt-get upgrade when this happened .

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: cups 1.5.2-9
Uname: Linux 3.4.0-030400rc1-generic x86_64
ApportVersion: 2.0-0ubuntu4
Architecture: amd64
CupsErrorLog:

Date: Fri Apr 6 08:00:46 2012
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120325)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: Connection refused
Papersize: letter
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.4.0-030400rc1-generic root=UUID=c80c8929-b43a-4228-831d-8f3a542539d9 ro quiet splash vt.handoff=7
SourcePackage: cups
Title: package cups 1.5.2-9 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/10/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: FIb
dmi.board.name: GA-M55PLUS-S3G
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrFIb:bd06/10/2009:svn:pn:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-M55PLUS-S3G:rvr:cvn:ct3:cvr:

Tags:

Revision history for this message

sojourner (itsmealso2) wrote on 2012-04-06:

AptOrdering.txt Edit (6.8 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (63.5 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.9 KiB, text/plain; charset="utf-8")
Df.txt Edit (329 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (64.6 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (39.2 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (20.7 KiB, text/plain; charset="utf-8")
DuplicateSignature.txt Edit (894 bytes, text/plain; charset="utf-8")
Locale.txt Edit (327 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (22.8 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (125 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (171.3 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (324.8 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2012-04-06

tags:

removed: need-duplicate-check

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2012-04-09:

The terminal log contains:

---------
Processing triggers for cups ...
start: Job failed to start
invoke-rc.d: initscript cups, action "start" failed.
dpkg: error processing cups (--unpack):
subprocess installed post-installation script returned error exit status 1
---------

This means that CUPS did not start after the update.

Please do

  wget http://people.canonical.com/~pitti/tmp/cups.upstart.debug
  sudo cp /etc/init/cups.conf{,.orig}
  sudo cp cups.upstart.debug /etc/init/cups.conf
  sudo stop cups
  sudo start cups

This should fail again. Please attach /tmp/log here.

After that, please restore the original script again with

sudo mv /etc/init/cups.conf{.orig,}

Thanks!

Changed in cups (Ubuntu):
status:	New → Incomplete

Revision history for this message

Miia Sample (myrtti) wrote on 2012-04-10:

Abovementioned:

+ [ -x /usr/sbin/cupsd ]
+ [ -r /etc/default/cups ]
+ . /etc/default/cups
+ LOAD_LP_MODULE=yes
+ [ yes = yes -a -f /usr/lib/cups/backend/parallel -a -f /proc/modules -a -x /sbin/modprobe ]
+ modprobe -q -b lp
+ modprobe -q -b ppdev
+ modprobe -q -b parport_pc
+ mkdir -p /var/run/cups/certs
+ [ -x /lib/init/apparmor-profile-load ]
+ /lib/init/apparmor-profile-load usr.sbin.cupsd
/sbin/apparmor_parser: Unable to replace "/usr/lib/cups/backend/cups-pdf". Profile doesn't conform to protocol
Warning failed to create cache: usr.sbin.cupsd