Show or hide technical items remains when nothing is there in Ubuntu Software Centre

Bug #973217 reported by Paddy Landau
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

As instructed, this is a split from bug 972310.

Related bugs:
Bug 973218: Ubuntu Software Centre does not display certain items in the All Software tab
Bug 973219: Ubuntu Software Centre does not display certain items in the Installed tab
Bug 973220: Ubuntu Software Centre halts when trying to display certain items in the Installed tab

1. Go to the Installed tab of Ubuntu Software Centre.

2. Type "libreoffice" into the search bar. You get a number of items, with a prompt at the bottom of the bar to "Show 20 technical items".

3. Now select the down-arrow and select any of Canonical Partners, For Purchase, or Unknown. Although the screen goes blank, the "Show 20 technical items" (or "Hide 20 technical items" if you have selected it) continues to show. This is confusing.

Tags: center centre
description: updated
description: updated
Revision history for this message
Gary Lasker (gary-lasker) wrote :

Hi Paddy! I simply cannot reproduce this bug when following your steps. In each case, the "Show N Technical Items" panel disappears upon selection of any of the items "Canonical Partners", "For Purchase" and any PPA.

Could you please try launching from the terminal as shown:

  $ software-center

And then reproduce the bug, and paste any output in the terminal to this bug?

Thank very much, and my apologies for needing to ask for more info for each of these bugs!!

Changed in software-center (Ubuntu):
status: New → Incomplete
Revision history for this message
Paddy Landau (paddy-landau) wrote :

Here are the lines from the terminal:

2012-04-05 13:00:13,009 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None'
2012-04-05 13:00:13,012 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True
2012-04-05 13:00:13,162 - softwarecenter.backend.reviews - WARNING - Could not get usefulness from server, no username in config file
2012-04-05 13:00:47,101 - softwarecenter.ui.gtk3.app - INFO - software-center-agent finished with status 0
2012-04-05 13:00:47,101 - softwarecenter.db.database - INFO - reopen() database
2012-04-05 13:00:47,101 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True

I have attached two screenshots.

1. Showing Provided by Ubuntu with (correctly) "Show 20 technical items"
2. (in next comment) Showing Canonical Partners with (incorrectly) "Show 20 technical items"
3. (in next comment) Showing Canonical Partners with (incorrectly) "Hide 20 technical items"

Revision history for this message
Paddy Landau (paddy-landau) wrote :

Next screenshot

Revision history for this message
Paddy Landau (paddy-landau) wrote :

Third screenshot

Revision history for this message
Paddy Landau (paddy-landau) wrote :

Sorry, pressed the wrong button and I don't know how to delete the previous comment.

Here is the screenshot.

Changed in software-center (Ubuntu):
status: Incomplete → New
importance: Undecided → Medium
Changed in software-center (Ubuntu):
status: New → Confirmed
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