package cups 1.5.2-9 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #973027 reported by linuxdad
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Had tried to run on kernel daily build and cups faied

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: cups 1.5.2-9
ProcVersionSignature: Ubuntu 3.2.0-21.34-generic-pae 3.2.13
Uname: Linux 3.2.0-21-generic-pae i686
ApportVersion: 2.0-0ubuntu4
Architecture: i386
Date: Tue Apr 3 19:26:24 2012
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120328)
Lpstat:
 device for hp-LaserJet-3015: hp:/usb/hp_LaserJet_3015?serial=00MXBM213126
 device for PDF: cups-pdf:/
MachineType: Acer Veriton N281G
Papersize: letter
PpdFiles:
 hp-LaserJet-3015: HP LaserJet 3015 Foomatic/Postscript
 PDF: Generic CUPS-PDF Printer
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-21-generic-pae root=UUID=38d2ffe0-e5d0-4d0d-876e-cce8613ea08a ro quiet splash vt.handoff=7
SourcePackage: cups
Title: package cups 1.5.2-9 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/06/2011
dmi.bios.vendor: Acer
dmi.bios.version: P01-A3L
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: Veriton N281G
dmi.board.vendor: Acer
dmi.board.version: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAcer:bvrP01-A3L:bd04/06/2011:svnAcer:pnVeritonN281G:pvrToBeFilledByO.E.M.:rvnAcer:rnVeritonN281G:rvrTobefilledbyO.E.M.:cvnAcer:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: Veriton N281G
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: Acer

Revision history for this message
linuxdad (linuxdad) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

According to the terminal log, CUPS does not restart after the package update.

Please run the following commands in a terminal window:

  wget http://people.canonical.com/~pitti/tmp/cups.upstart.debug
  sudo cp /etc/init/cups.conf{,.orig}
  sudo cp cups.upstart.debug /etc/init/cups.conf
  sudo stop cups
  sudo start cups

This should fail again. Please attach /tmp/log here.

After that, please restore the original script again with

  sudo mv /etc/init/cups.conf{.orig,}

Thanks!

Changed in cups (Ubuntu):
status: New → Incomplete
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