software-center crashed with DocNotFoundError in get_pkgname(): Document 10360 not found.

Bug #972653 reported by reinhard müller
20
This bug affects 2 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

software-center crashed with DocNotFoundError in get_pkgname(): Document 10360 not found.

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: software-center 5.1.14.1
ProcVersionSignature: Ubuntu 3.2.0-21.34-generic-pae 3.2.13
Uname: Linux 3.2.0-21-generic-pae i686
ApportVersion: 2.0-0ubuntu3
Architecture: i386
Date: Tue Apr 3 19:22:07 2012
ExecutablePath: /usr/share/software-center/software-center
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120328)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcCmdline: /usr/bin/python /usr/bin/software-center
PythonArgs: ['/usr/bin/software-center']
SourcePackage: software-center
Title: software-center crashed with DocNotFoundError in get_pkgname(): Document 10360 not found.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

Revision history for this message
reinhard müller (nuggluhu) wrote :
tags: removed: need-duplicate-check
visibility: private → public
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
Revision history for this message
Gary Lasker (gary-lasker) wrote :

Hi Reinhart, and thank you for your report. I wonder if you might be able to provide more information about what you were doing at the time this crash occurred? There is a duplicate that indicates that this bug can occur during a Sync Between Computers operation. Do you recall if this is what you were doing at the time of this crash?

Many thanks for your help!

Changed in software-center (Ubuntu):
status: Confirmed → Incomplete
Changed in software-center (Ubuntu):
importance: Undecided → Medium
Changed in software-center (Ubuntu):
importance: Medium → Undecided
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for software-center (Ubuntu) because there has been no activity for 60 days.]

Changed in software-center (Ubuntu):
status: Incomplete → Expired
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