cups printing HTML adds spacing between some fonts

Bug #966949 reported by Shanekpiper
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gtk+3.0 (Ubuntu)
Expired
Low
Unassigned

Bug Description

Today I noticed when printing a report in HTML some of the words and letters are spaced out across the page. I use a HP Laser Printer 1320 and have tried numerious drivers, but stil the error remains. I have also had this issue with my home computer connected to a Canon MP140, same again printing a html document.

I am running a fresh install of 12.04 Beta 1 on both machines and this error occured in 11.10 as well. The only fix I could find was to set the printing to generic text, but that is not ideal for running reports.

After printing to a PDF file the error still remains. It has something to do with either CUPS, or the Gnome printing facility.

Please can someone look into this before the 12.04 LTS release. Make the printing precise.

Here is a link to the PDF: http://ubuntuone.com/15oz2EjTGMEHEWsXpfiMP9

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

This is most probably a problem of the application or its user interface library GTK, as you tell that it also happens when printing to PDF. The PDF printing feature in GTK's printing dialog does not involve CUPS at all. It generates a PDF and saves the PDF at a user-selected place.

Please tell the URL (link) to the web page which you tried to print and also which browser you have used.

affects: cups (Ubuntu) → gtk+3.0 (Ubuntu)
Changed in gtk+3.0 (Ubuntu):
importance: Undecided → Medium
status: New → Incomplete
Revision history for this message
Shanekpiper (shanekpiper) wrote :

The url of the website is mailchip.com, but I am unable to supply my companies login details so you can access the report.

I also get this sometimes when printing to the HP laser printer. The web browser I use is Firefox 11.0

Changed in gtk+3.0 (Ubuntu):
importance: Medium → Low
Revision history for this message
Wolfgang Faust (wolfgang42) wrote :

I have also experienced this problem. This seems to be a problem in Firefox 11.0's printing, as it did not occur in 3.6. This problem seems to arise only after at least one document has been printed already.

Another PDF: http://ubuntuone.com/3206RPYE4I15HEJqChTWcB

Revision history for this message
Shanekpiper (shanekpiper) wrote :

I can confirm that this also has happened with Mozilla Thunderbird, the only way around it is to print all emails as either generic text or without HTML formatting.

Revision history for this message
Shanekpiper (shanekpiper) wrote :

Please can I ask that you subscribe to the bug Wolfgang so that it may be passed on to the Mozilla team.

Revision history for this message
Wolfgang Faust (wolfgang42) wrote :

I am subscribed to the bug, but I'm not quite sure what that has to do with reporting it to Mozilla. I tried to change this bug to affecting the firefox project, but for some reason launchpad thinks I didn't provide a project name.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gtk+3.0 (Ubuntu) because there has been no activity for 60 days.]

Changed in gtk+3.0 (Ubuntu):
status: Incomplete → Expired
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