Libreoffice startup (soffice) GUI glitch: side bars are not refreshed

Bug #966046 reported by Qian Hong
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-intel (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

1. Login to Ubuntu with Unity or Gnome Classic with effects. ( This bug doesn't affects Gnome Classic without effects)
2. Start libreoffice
3. the soffice GUI is drawn incomplete, see https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/966046/+attachment/2946780/+files/libreoffice-screenshot.png .

lspci | grep VGA
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: libreoffice 1:3.4.4-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-16.29-generic-pae 3.0.20
Uname: Linux 3.0.0-16-generic-pae i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Tue Mar 27 17:07:07 2012
InstallationMedia: Ubuntu 11.10 "Oneiric" - Build i386 LIVE Binary 20111012-18:10
ProcEnviron:
 LANGUAGE=zh_CN:
 PATH=(custom, user)
 LANG=zh_CN.UTF-8
 SHELL=/bin/bash
SourcePackage: libreoffice
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 1.23-0ubuntu4
Architecture: i386
DistroCodename: oneiric
DistroRelease: Ubuntu 11.10
DistroVariant: ubuntu
InstallationMedia: Ubuntu 11.10 "Oneiric" - Build i386 LIVE Binary 20111012-18:10
Package: xorg 1:7.6+7ubuntu7.1
PackageArchitecture: i386
ProcEnviron:
 LANGUAGE=zh_CN:
 PATH=(custom, user)
 LANG=zh_CN.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 3.0.0-16.29-generic-pae 3.0.20
Tags: oneiric ubuntu
Uname: Linux 3.0.0-16-generic-pae i686
UnreportableReason: Please work this issue through technical support channels first.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm admin cdrom dialout libvirtd lpadmin plugdev sambashare vboxusers

Revision history for this message
Qian Hong (fracting) wrote :
Revision history for this message
Qian Hong (fracting) wrote :
Revision history for this message
penalvch (penalvch) wrote :

fracting, thank you for reporting this bug and helping make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 966046

As well, please attach execute the following command in a terminal and attach to this bug:
lspci | grep VGA

affects: libreoffice (Ubuntu) → xorg (Ubuntu)
Changed in xorg (Ubuntu):
status: New → Incomplete
Revision history for this message
Qian Hong (fracting) wrote : Dependencies.txt

apport information

tags: added: apport-collected ubuntu
description: updated
Revision history for this message
Qian Hong (fracting) wrote :

$ lspci | grep VGA
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller (rev 09)

Revision history for this message
Qian Hong (fracting) wrote :

Christopher, this bug affects Libreoffice 3.5.1 and Libreoffice 3.4.4.

When I try to reproduce this bug with Libreoffice 3.4.4 after install LO3.5.1, remove LO3.5.1, reinstall LO3.4.4,
I found LO3.4.4 exit silently after displaying the splash, should it be a separate bug?

This issue prevent me to reproduce the bug on LO3.4.4, in fact I found on LO3.5.1 the bug appear on gnome classic without effects as well, so I'm doubting my previous reported result.

penalvch (penalvch)
tags: added: corruption
description: updated
penalvch (penalvch)
affects: xorg (Ubuntu) → xserver-xorg-video-intel (Ubuntu)
Changed in xserver-xorg-video-intel (Ubuntu):
status: Incomplete → New
Revision history for this message
Qian Hong (fracting) wrote :

Hello, after strace on Libreoffice, I've found the problem in #6 and solved the issue by clean remove my previous installed Libreoffice beta packages.

After that I find the original bug can reproduce on gnome classic without effects as well. I'm not sure whether my previous description in #0 regarding "LO3.4.4 on gnome classic without effects" is reliable now...

Revision history for this message
Qian Hong (fracting) wrote :

Reference:

The issue in #6 has been reported as:

Libreoffice 3.4.4 can not start after install Libreoffice 3.5.1, remove LO3.5.1 and reinstall LO3.4.4 , broken symbolic link to `/var/lib/libreoffice/basis3.4/program/services.rdb'
https://bugs.launchpad.net/ubuntu/+source/wine/+bug/966046

Revision history for this message
Qian Hong (fracting) wrote :
Revision history for this message
penalvch (penalvch) wrote :

fracting, marking Confirmed Low based on your screenshot.

Changed in xserver-xorg-video-intel (Ubuntu):
importance: Undecided → Low
status: New → Confirmed
Revision history for this message
Chris Wilson (ickle) wrote :

Old UXA bug since fixed.

Changed in xserver-xorg-video-intel (Ubuntu):
status: Confirmed → Fix Released
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