soffice.bin crashed with SIGSEGV

Bug #965336 reported by Pierre-Olivier Megret
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

LIbreoffice Impress crashed while opening a .ppt 1.5Mb file from an usb key ( NFTS) . I joined the file to this bug report.

Thanks.

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: libreoffice-core 1:3.5.1-1ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-20.32-generic 3.2.12
Uname: Linux 3.2.0-20-generic x86_64
ApportVersion: 1.95-0ubuntu1
Architecture: amd64
Date: Mon Mar 26 16:22:24 2012
ExecutablePath: /usr/lib/libreoffice/program/soffice.bin
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120315)
ProcCmdline: /usr/lib/libreoffice/program/soffice.bin --impress /media/Transcend\ 8Go/Présentation-Rapport/Base\ présentation\ V2.ppt --splash-pipe=6
ProcEnviron:
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: libreoffice
Title: soffice.bin crashed with SIGSEGV
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: vboxusers

Revision history for this message
Pierre-Olivier Megret (sorrodje) wrote :
visibility: private → public
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
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 ?? ()
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Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
tags: added: apport-failed-retrace
tags: removed: need-amd64-retrace
Revision history for this message
penalvch (penalvch) wrote :

Pierre-Olivier Megret, thank you for taking the time to report this bug and helping to make Ubuntu better. However, the retrace failed. This can be due to your not having the LibreOffice debug symbols installed (libreoffice-dbg, uno-libs3-dbg, and ure-dbg), as well as not being fully updated. Please install the debug symbols, fully update, and follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. One may execute at the Terminal:
sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. As well, please include all relevant information noted in https://wiki.ubuntu.com/LibreOfficeBugWrangling .

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in libreoffice (Ubuntu):
status: New → Invalid
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