Cannot sync music or podcasts to 5th generation iPod Nano

Bug #965320 reported by Zachary Rubenstein
24
This bug affects 5 people
Affects Status Importance Assigned to Milestone
rhythmbox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Expected behavior:

When moving a podcast or music file to a 5th generation iPod Nano using rhythmbox, the file should be available to play on the iPod using the iPod's onboard interface.

Actual behavior:

When I attempt to copy either podcasts or music to the iPod using Rhythmbox, the file is moved to a subdirectory of /iPod_Control/Music as expected, but after ejecting the iPod, the onboard interface does not report that the file has been transferred. That is, the iPod reports that it has 0 podcasts and 0 songs, then I drag a podcast onto the iPod in rhythmbox, and, although the file has been copied, the iPod continues to report that it has 0 Podcasts and 0 songs .

The iPod has recently been restored to factory settings with Windows iTunes, although this behavior also occured before the restore.

This issue also occurs when using banshee.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: rhythmbox 2.96-0ubuntu3
ProcVersionSignature: Ubuntu 3.2.0-20.32-generic 3.2.12
Uname: Linux 3.2.0-20-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 1.95-0ubuntu1
Architecture: amd64
Date: Mon Mar 26 09:00:52 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
ProcEnviron:
 TERM=xterm
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: rhythmbox
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Zachary Rubenstein (zachary-rubenstein) wrote :
Revision history for this message
mabab (mabab) wrote :

I had the same problem. I desactivated the ipod-Plugin in Rhythmbox, unmounted the ipod. Then I activated the ipod-Plugin in Rhythmbox and mounted the ipod. Now I can copy songs to my ipod.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in rhythmbox (Ubuntu):
status: New → Confirmed
Revision history for this message
Walter Garcia-Fontes (walter-garcia) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

Changed in rhythmbox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for rhythmbox (Ubuntu) because there has been no activity for 60 days.]

Changed in rhythmbox (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Severian Fryskesma (dralokyn-5) wrote :

This is still a problem as of Rhythmbox 3.2.2.1-1ubuntu with libgpod4 0.8.3-4ubuntu, on 15.10 Wily.

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