Install crashes while "Creating User"

Bug #961822 reported by G4JC
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Installer crashed while installing Ultimate Edition 3.2, seemed to freeze at creating user before crashing. Aport quickly began collecting information and I am submitting it here for review. The problem is reproducible.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: ubiquity 2.8.7
ProcVersionSignature: Ubuntu 3.0.0-16.29-generic 3.0.20
Uname: Linux 3.0.0-16-generic x86_64
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
CasperVersion: 1.287.1
Date: Wed Mar 21 09:04:49 2012
LiveMediaBuild: Ultimate Edition 3.2 "Oneiric" - Release amd64 (20111012)
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
G4JC (gaming4jc2) wrote :
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote : Traceback

Exception during installation:
Mar 21 09:03:19 ubuntu plugininstall.py: Traceback (most recent call last):
Mar 21 09:03:19 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 1641, in <module>
Mar 21 09:03:19 ubuntu plugininstall.py: install.run()
Mar 21 09:03:19 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 55, in wrapper
Mar 21 09:03:19 ubuntu plugininstall.py: func(self)
Mar 21 09:03:19 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 160, in run
Mar 21 09:03:19 ubuntu plugininstall.py: self.configure_plugins()
Mar 21 09:03:19 ubuntu plugininstall.py: File "/usr/share/ubiquity/plugininstall.py", line 499, in configure_plugins
Mar 21 09:03:19 ubuntu plugininstall.py: raise install_misc.InstallStepError("Plugin %s failed with code %s" % (plugin.NAME, ret))
Mar 21 09:03:19 ubuntu plugininstall.py: InstallStepError: Plugin usersetup failed with code 32
Mar 21 09:03:19 ubuntu plugininstall.py:

tags: added: installer-crash
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
Revision history for this message
Andrew Turner (andrew-turner) wrote :

Machine HP Laptop - attempting dual boot woth Vista but Grub screwed Vista boot as well. Hey ho. Vista partition still available so data there is safe. Have an image of it as well - phew!

Revision history for this message
dino99 (9d9) wrote :

This version has expired for some time

Changed in ubiquity (Ubuntu):
status: Confirmed → Invalid
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