Epson BX300F scanner not recognized

[Soltész Attila]

Simple Scan not detect my Epson BX300F

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: simple-scan 3.2.1-0ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-18.29-generic 3.2.9
Uname: Linux 3.2.0-18-generic i686
ApportVersion: 1.94.1-0ubuntu2
Architecture: i386
Date: Wed Mar 21 23:03:52 2012
DriverPackageVersions:
 libsane 1.0.22-7ubuntu1
 libsane-extras N/A
 hplip 3.12.2-1ubuntu1
 hpoj N/A
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: Gigabyte Technology Co., Ltd. G41MT-ES2L
ProcEnviron:
 LANG=hu_HU.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-18-generic root=UUID=22e2f198-12df-46f9-a885-d5c329aa0f32 ro quiet splash vt.handoff=7
SourcePackage: simple-scan
UpgradeStatus: Upgraded to precise on 2012-03-14 (6 days ago)
dmi.bios.date: 05/28/2010
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F5
dmi.board.name: G41MT-ES2L
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF5:bd05/28/2010:svnGigabyteTechnologyCo.,Ltd.:pnG41MT-ES2L:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnG41MT-ES2L:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: G41MT-ES2L
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[Michael Nagel (nailor)]

==============================================================
Hi there,

thank you for filing this bug and showing your interest in Simple Scan!

This seems to be a Hardware Issue, i.e. Simple Scan does not support your scanner perfectly -- or possibly not at all.

Unfortunately such problems happen more often then they should, and while it might indeed be a problem with Simple Scan, in our experience, most of the time it is not.
This is why we prepared a check-list at [1] that will let you find out whether or not it really is a problem with Simple Scan and what your options are in either case.

Please read that list and tell us how you decided to proceed. I will set this bug to "Incomplete", so a friendly robot will expire this bug in 60 days if you do not respond. However, we would really prefer to hear back from you!

Best Regards
Michael

[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
==============================================================

[beppe (giuseppecrll)]

Thank you! for the answer. I'm sorry but i couldn't manage it. I've tried to remove libsane and then reinstalled it also with xsane.
I don't know, i'm not an expert, probably there ain't compatibility. Ubuntu is pretty much friendly and usually the solutions come up easily. But i repeate it: "I'm not an expert!"
Thank you very much!