empathy-chat crashed with SIGSEGV in g_str_hash()

[Vitaly Korolev]

Usually happens when connectivity changes or become briefly unavailable.

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: empathy 3.3.92-0ubuntu3
ProcVersionSignature: Ubuntu 3.2.0-19.30-generic 3.2.11
Uname: Linux 3.2.0-19-generic x86_64
ApportVersion: 1.94.1-0ubuntu2
Architecture: amd64
CrashCounter: 1
Date: Wed Mar 21 10:29:58 2012
ExecutablePath: /usr/lib/empathy/empathy-chat
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
ProcCmdline: /usr/lib/empathy/empathy-chat
SegvAnalysis:
 Segfault happened at: 0x7f565c5f78a0 <g_str_hash>: movzbl (%rdi),%edx
 PC (0x7f565c5f78a0) ok
 source "(%rdi)" (0x00000000) not located in a known VMA region (needed readable region)!
 destination "%edx" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: empathy
StacktraceTop:
 g_str_hash () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
 ?? () from /usr/lib/x86_64-linux-gnu/libgee.so.2
 ?? () from /usr/lib/x86_64-linux-gnu/libgee.so.2
 ?? () from /usr/lib/x86_64-linux-gnu/libgee.so.2
 ?? () from /usr/lib/libfolks-telepathy.so.25
Title: empathy-chat crashed with SIGSEGV in g_str_hash()
UpgradeStatus: Upgraded to precise on 2012-03-20 (0 days ago)
UserGroups: adm cdrom dip disk lpadmin plugdev sambashare sudo

[Apport retracing service (apport)]

StacktraceTop:
 g_str_hash (v=0x0) at /build/buildd/glib2.0-2.31.22/./glib/ghash.c:1730
 gee_hash_map_lookup_node (self=0x10864b0, key=0x0) at hashmap.c:951
 gee_hash_map_real_has_key (base=<optimized out>, key=<optimized out>) at hashmap.c:1019
 gee_abstract_multi_map_real_set (base=<optimized out>, key=<optimized out>, value=0x0) at abstractmultimap.c:648
 tpf_persona_constructor (type=<optimized out>, n_construct_properties=<optimized out>, construct_properties=<optimized out>) at tpf-persona.c:3838

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[AdamOutler (adamoutler)]

This happend when I disconnected internet.

[AdamOutler (adamoutler)]

I turned off my router.

[Steve Williams (steve-fi)]

Seems to affect MSN messenger, in the way that it no longer updates the online/offline status for those contacts.

Strangely enough, it started when I added my Facebook account (I think!). From memory, I don't think it happens when my internet disconnects, but I cannot always confirm if that's when it occurs.

[Adam Benson (bookymonster)]

Happened to me when my computer went to standby. This switches the wireless adapter off.

[kerobaros (kerobaros)]

The only account I have enabled in my Empathy install is a Google Talk install. When my wireless internet access begins to be intermittent, this error tends to appear.