Trouble connecting to mobile internet

[Micheal Lawrence]

G'Day; I'm having real trouble trying to hook up to the internet through Telstra.Bigpond dongle modem, the OS won't recognise it, I have to log on two or three times before the dongle is recognised, I have 11.10 on another partition and it hooks up every time.
Kind Regards Miykel

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/959912/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[papukaija (papukaija)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 959912

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[papukaija (papukaija)]

Please also include the information requested at https://wiki.ubuntu.com/DebuggingNetworkManager. If you have trouble, do not hesitate to ask for more assistance. Thanks in advance.

[Launchpad Janitor (janitor)]

[Expired for network-manager (Ubuntu) because there has been no activity for 60 days.]