Ubuntu
unity package

Launcher popups (preview windows, balloons) sometimes stick on the desktop making it unusable

Bug #956991 reported by Jeff Lane  on 2012-03-16

This bug report is a duplicate of: Bug #940603: white box randomly shows up at top left corner blocking applications from using stuff under it. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	unity (Ubuntu)	New	Undecided	Unassigned

Bug Description

I did a fresh install of Precise yesterday on this machine. It's an Alienware M15x with an nVidia GT240M card and it's running Nouveau.

Yesterday, one of the balloons from a launcher icon (the one that appears when you right click an icon, giving you app name, pin to launcher, etc) stuck open and basically made that area of the screen unusable because it would never go away, and anything moved into that area would appear under the balloon.

Just now, this morning, I clicked on the google chrome icon and was presented with two preview views. I had two chrome browsers open at the time. I clicked the preview I wanted to go to, and as it was enlarging, it created a giant white rectangle that covered almost the entire desktop, on top of all applications. I was unable to clear this out too. I tried using Log Out, which did nothing, and I tried Switch User, which also did nothing. Eventually I had to SIGHUP Xorg to reset everything and get rid of it, which did work.

This has happened twice in two days and when it happens, there's an excellent chance that the system is nearly unusable, and I could lose any open work because I can't see the open apps to successfully close them before restarting X. Also, I tried switching workspaces and that too did not fix the issue.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: unity 5.6.0-0ubuntu4
ProcVersionSignature: Ubuntu 3.2.0-18.29-generic 3.2.9
Uname: Linux 3.2.0-18-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 295.20 Mon Feb 6 21:07:30 PST 2012
GCC version: gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu2)
.tmp.unity.support.test.0:

ApportVersion: 1.94.1-0ubuntu2
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
Date: Fri Mar 16 09:56:44 2012
DistUpgraded: Fresh install
DistroCodename: precise
DistroVariant: ubuntu
DkmsStatus: nvidia-current, 295.20, 3.2.0-18-generic, x86_64: installed
GraphicsCard:
NVIDIA Corporation GT216 [GeForce GT 240M] [10de:0a34] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:02a2]
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120307)
JockeyStatus:
xorg:nvidia_current - NVIDIA accelerated graphics driver (Proprietary, Enabled, In use)
xorg:nvidia_current_updates - NVIDIA accelerated graphics driver (post-release updates) (Proprietary, Disabled, Not in use)
MachineType: Alienware M15x
ProcEnviron:
TERM=xterm
PATH=(custom, user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-18-generic root=UUID=e7eedf5d-5aad-4230-b123-47162b1acea6 ro quiet splash vt.handoff=7
SourcePackage: unity
UpgradeStatus: No upgrade log present (probably fresh install)
XorgConf:
Section "Device"
  Identifier "Default Device"
  Option "NoLogo" "True"
EndSection
dmi.bios.date: 08/24/2010
dmi.bios.vendor: Alienware
dmi.bios.version: A08
dmi.board.vendor: Alienware
dmi.board.version: A08
dmi.chassis.type: 8
dmi.chassis.vendor: Alienware
dmi.chassis.version: A08
dmi.modalias: dmi:bvnAlienware:bvrA08:bd08/24/2010:svnAlienware:pnM15x:pvrA08:rvnAlienware:rn:rvrA08:cvnAlienware:ct8:cvrA08:
dmi.product.name: M15x
dmi.product.version: A08
dmi.sys.vendor: Alienware
version.compiz: compiz 1:0.9.7.0+bzr3035-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.30-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.1-0ubuntu4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.1-0ubuntu4
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

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Revision history for this message

Jeff Lane  (bladernr) wrote on 2012-03-16:

.proc.driver.nvidia.params.txt Edit (455 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (70.4 KiB, text/plain; charset="utf-8")
BootLog.gz Edit (607 bytes, application/x-gzip)
CurrentDmesg.txt Edit (4.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (6.9 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.4 MiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (36.9 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (9.1 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (20.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (6.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (3.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.0 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (180.4 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (385.3 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (589 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (33.0 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (34.5 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (16.7 KiB, text/plain; charset="utf-8")
dmidecode.txt.txt Edit (14.8 KiB, text/plain; charset="utf-8")
locale.txt Edit (327 bytes, text/plain; charset="utf-8")
nvidia-settings.txt Edit (212.3 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (693 bytes, text/plain; charset="utf-8")
setxkbmap.txt Edit (233 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (22.0 KiB, text/plain; charset="utf-8")
xinput.txt Edit (1.0 KiB, text/plain; charset="utf-8")
xkbcomp.txt Edit (55.9 KiB, text/plain; charset="utf-8")

Revision history for this message

Jeff Lane  (bladernr) wrote on 2012-03-16:

unity-overlay-stuck.bmp Edit (5.3 MiB, image/x-ms-bmp)

Here's a screenshot I managed to get with Shutter showing the giant white rectangle that is covering pretty much everything. Note also that in the Screenshot, the launcher is not visible, but on my display, it WAS visible and the left edge of that rectangle was docked to the right edge of the launcher panel.

Revision history for this message

Omer Akram (om26er) wrote on 2012-03-16:

duplicate bug 940603