pulseaudio crashes after 10s of empathy VoIP

[David Koenig]

Hi,

i try to do a sip call in empathy and the pulse audio process is using 100% CPU after few seconds. Regarding to the recommendation of a user in ubuntuusers.de i started empathy with "ubuntu-bug empathy" to reproduce this problem and open this bug report. This also documentated in Bug #903799. I switched the default device to alsa with gstreamer-properties. With this workaround the SIP telphony with empathy is possible.

Best regards

Dave

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: empathy 3.2.0.1-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.0.0-16.28-generic-pae 3.0.17
Uname: Linux 3.0.0-16-generic-pae i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
Date: Thu Mar 15 19:04:44 2012
InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release i386 (20110720.1)
SourcePackage: empathy
UpgradeStatus: Upgraded to oneiric on 2011-10-23 (144 days ago)

[Bilal Shahid (s9iper1)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

[David Koenig (david-koenig09)]

This issue is reproducable on my machine, i didn't tested it on another machine, but because of to bug #903799 i think it will be reproducable on other hardware also.
I use a DELL Precision M4400 Laptop with an HDA Intel STAC92xx Soundcard.

The specific steps should be:
1) Install Ubuntu 11.10.
2) Install Sofiasip Extensions to enable SIP telephony in empathy
3) Configure a SIP Account in empathy (i used 1&1, a german SIP Provider)
4) Start a call from empathy to another phone
5) After approximatly 10 seconds, pulseaudio will use 100% CPU.

This will just happen with empathy and pulseaudio. All other software packages (like rhythmbox) did't has any problem (also with the default settings in gstreamer-properties).

[Bilal Shahid (s9iper1)]

thanks for the bug report.
attach the empathy audio-video log file with the bug report
you can get it from help deug menu

[David Koenig (david-koenig09)]

Mmh, i accepted the Updates that are released for ubuntu the last 2 weeks and the error seems to fixed or has changed a little bit. I configured the gestreamer to use pulseadio and the pulseaudio just used 8-12% CPU. But know the empathy client is using 100% CPU.
Attached you'll find the debug log of empathy...

[Bilal Shahid (s9iper1)]

i suggest audio video log sir.. see when you reproduce or call somebody to recreat the bug,the option will than appear.

[David Koenig (david-koenig09)]

Oh sorry. Atteached you will finde th sofiasip and AudioVideo Logfile.

[Launchpad Janitor (janitor)]

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

[Bilal Shahid (s9iper1)]

are you still having this bug with the latest empathy version ?