12.04 Beta 1: Brother MFC8680dn only prints error msg
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I have installed 12.04 Beta 1 with updates to March 12. When I plug the printer in it is recognized, and a driver is installed. When I attempt to print, one page is printed with the message:
ERROR:
invalidaccess
OFFENDING COMMAND:
length
STACK:
I have tried this on both my laptop (running the 32 bit version) and on my desktop (64 bit) with the same result. I had been running 10.10, with worked fine. The printer also works under XP.
I tried installing the LPR and CUPS packages from Brother, with the same result.
I doubt if it matters, but I am using the xubuntu flavor.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.2-6
ProcVersionSign
Uname: Linux 3.2.0-18-generic x86_64
ApportVersion: 1.94.1-0ubuntu2
Architecture: amd64
CupsErrorLog:
W [12/Mar/
W [12/Mar/
CurrentDmesg:
Date: Mon Mar 12 14:49:23 2012
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Beta amd64 (20120228)
Lpstat: device for MFC-8680DN: usb://Brother/
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles: MFC-8680DN: Brother MFC-8680DN BR-Script3
ProcEnviron:
LANGUAGE=en_US:en
TERM=xterm
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: Upgraded to precise on 2012-03-11 (1 days ago)
dmi.bios.date: 01/26/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0506
dmi.board.
dmi.board.name: E35M1-M PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: System Product Name
dmi.product.
dmi.sys.vendor: System manufacturer
Additional information: I tried connecting my old Brother DCP-7020 printer. It was recognized, and the test page printed correctly. Encouraged by today's updates which involved the printing system, I deleted the MFC-8680DN and reconnected it again. It was detected and a driver was installed, but again it printed the error message listed above.
Both printers were using the USB interface.