12.04 Beta 1: Brother MFC8680dn only prints error msg

[Bruce Stough]

I have installed 12.04 Beta 1 with updates to March 12. When I plug the printer in it is recognized, and a driver is installed. When I attempt to print, one page is printed with the message:

ERROR:
invalidaccess
OFFENDING COMMAND:
length
STACK:

I have tried this on both my laptop (running the 32 bit version) and on my desktop (64 bit) with the same result. I had been running 10.10, with worked fine. The printer also works under XP.

I tried installing the LPR and CUPS packages from Brother, with the same result.

I doubt if it matters, but I am using the xubuntu flavor.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.2-6
ProcVersionSignature: Ubuntu 3.2.0-18.29-generic 3.2.9
Uname: Linux 3.2.0-18-generic x86_64
ApportVersion: 1.94.1-0ubuntu2
Architecture: amd64
CupsErrorLog:
 W [12/Mar/2012:13:10:27 -0500] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'MFC-8680DN-Gray..' already exists
 W [12/Mar/2012:13:10:27 -0500] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-MFC-8680DN' already exists
CurrentDmesg:

Date: Mon Mar 12 14:49:23 2012
InstallationMedia: Xubuntu 12.04 "Precise Pangolin" - Beta amd64 (20120228)
Lpstat: device for MFC-8680DN: usb://Brother/MFC-8680DN?serial=000M0J605091
MachineType: System manufacturer System Product Name
Papersize: letter
PpdFiles: MFC-8680DN: Brother MFC-8680DN BR-Script3
ProcEnviron:
 LANGUAGE=en_US:en
 TERM=xterm
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-18-generic root=UUID=8dc93c63-b855-4494-9d16-1ad618cecdbf ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to precise on 2012-03-11 (1 days ago)
dmi.bios.date: 01/26/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0506
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: E35M1-M PRO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0506:bd01/26/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnE35M1-MPRO:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Bruce Stough (sbsrs)]

Additional information: I tried connecting my old Brother DCP-7020 printer. It was recognized, and the test page printed correctly. Encouraged by today's updates which involved the printing system, I deleted the MFC-8680DN and reconnected it again. It was detected and a driver was installed, but again it printed the error message listed above.

Both printers were using the USB interface.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[JFK (mr-kanel)]

FIXED with:
Installation of package: brother-cups-wrapper-laser
Reinstalled Printer
Selected driver "MFC8860DN"
Seems to work fine.