Bluetooth broken on random boots

Bug #952917 reported by Jussi Pakkanen
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Linux
Confirmed
Medium
linux (Ubuntu)
Incomplete
Medium
Unassigned

Bug Description

I have two different machines, a desktop machine with a Bluetooth dongle and a Macbook pro with built-in Bluetooth.

On both of these machines Bluetooth does not work if the BT adapter was switched off before boot. The BT indicator does not list any information (you can only switch BT on or off). If you go to BT settings is says "Bluetooth disabled" and the toggle button will not appear to do anything. But if you switch BT on and reboot the machine, the BT adapter will start working.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-18-generic 3.2.0-18.29
ProcVersionSignature: Ubuntu 3.2.0-18.28-generic 3.2.9
Uname: Linux 3.2.0-18-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.94.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jpakkane 1886 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xfe020000 irq 21'
   Mixer name : 'Nvidia MCP67 HDMI'
   Components : 'HDA:10ec0888,12973114,00100001 HDA:10de0067,00670000,00100000'
   Controls : 47
   Simple ctrls : 20
Date: Mon Mar 12 13:47:28 2012
HibernationDevice: RESUME=UUID=25ddec28-d33d-4716-b30d-f95174b3833a
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120126)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.
MachineType: Shuttle Inc SN68PT
ProcEnviron:
 LANGUAGE=en_US:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/zsh
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-18-generic root=UUID=8229506a-7eb7-4387-80a3-ab728f8665cf ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-18-generic N/A
 linux-backports-modules-3.2.0-18-generic N/A
 linux-firmware 1.71
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/13/2007
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: FN68PT
dmi.board.vendor: nVIDIA
dmi.board.version: V10
dmi.chassis.asset.tag: Unknow
dmi.chassis.type: 3
dmi.chassis.vendor: Shuttle Inc
dmi.chassis.version: G2
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd08/13/2007:svnShuttleInc:pnSN68PT:pvrV10:rvnnVIDIA:rnFN68PT:rvrV10:cvnShuttleInc:ct3:cvrG2:
dmi.product.name: SN68PT
dmi.product.version: V10
dmi.sys.vendor: Shuttle Inc

Revision history for this message
Jussi Pakkanen (jpakkane) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Test with newer development kernel (3.2.0-18.29)

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during any development cycle it is impossible for us to review them all. Therefore, we occasionally resort to using automated bots to request further testing. This is such a request.

We have noted that there is a newer version of the development kernel than the one you last tested when this issue was found. Please test again with the newer kernel and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the following commands in a terminal window:

    sudo apt-get update
    sudo apt-get upgrade

If the bug still exists, change the bug status from Incomplete to Confirmed. If the bug no longer exists, change the bug status from Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.

Changed in linux (Ubuntu):
status: New → Confirmed
status: Confirmed → Incomplete
tags: added: kernel-request-3.2.0-18.29
Revision history for this message
Jussi Pakkanen (jpakkane) wrote :

I tested with 3.2.0-18.29 a couple of times and did not see this. Unfortunately this happens only sporadically so I can't really say if it has been fixed or not. I'll change the state of this bug if I ever see this again.

Revision history for this message
Jussi Pakkanen (jpakkane) wrote :

I discovered how to trigger this reliably:

1) switch off Bluetooth from the indicator
2) reboot
3) switch on Bluetooth from the indicator
4) Bluetooth is broken as described above
5) reboot
6) BT works

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.3 kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[1] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.3-rc7-precise/

Changed in linux (Ubuntu):
importance: Undecided → Medium
tags: added: needs-upstream-testing
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: kernel-bug-exists-upstream
removed: needs-upstream-testing
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
description: updated
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org [1]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

[1] https://wiki.ubuntu.com/Bugs/Upstream/kernel

Changed in linux (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
Jussi Pakkanen (jpakkane) wrote :
Revision history for this message
Maarten Bezemer (veger) wrote :

Thanks for taking the time to report this bug in the upstream bug tracking system this is a tremendous help. Launchpad has the ability to watch lots of upstream bug trackers and this can be done by following the procedure documented at https://wiki.ubuntu.com/Bugs/Watches. I've added the bug watch for this bug report.

Changed in linux:
importance: Unknown → Medium
status: Unknown → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Jussi Pakkanen, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

tags: added: bot-stop-nagging needs-upstream-testing regression-potential
removed: kernel-request-3.2.0-18.29
Changed in linux (Ubuntu):
status: Triaged → Incomplete
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