Multiple copies of the same computer is displayed when choosing to "Sync Between Computers" (OneConf)

[Xwarman]

As I installed my OS last days new, a few times that PC is shown multiple times in Software Center "Sync between Computers" It has always the same name and is listed a few times. How can I remove some of it? I am also scared that my buyed software will not be installable via Softwarecenter some time then (?)

---same discription in german---
Nachdem ich mein System in den letzten Tagen mehrfach neu aufgesetzt habe, wird mir der entsprechende Rechner mehrfach in der Liste des "Zwischen Rechnern abgleichen" angezeigt. Er wird jeweils mit dem selben Namen geführt. Ich befürchte nun unter anderem, dass ich dadurch Probleme bekommen könnte, wenn ich z.B. meine Software Center Einkäufe neu installieren möchte.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: software-center 5.0.4
ProcVersionSignature: Ubuntu 3.0.0-16.29-generic 3.0.20
Uname: Linux 3.0.0-16-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Mon Mar 12 11:17:57 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011)
PackageArchitecture: all
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

[Gary Lasker (gary-lasker)]

Hi, and thank you for your bug report. Are you still experiencing this issue with recent versions of Software Center? Many fixes have been made since then and it's very possible that this issue has been resolved for you. If that is the case, please let us know so that we can close this bug, or feel free to close it yourself.

If you are still getting the error, however, and so that we can try to gather more information to help us to debug this issue, could you please try running Software Center from a terminal window as follows:

  $ software-center

Then then please paste any output in the terminal to this bug report.

Thanks! Your help is much appreciated!

[Xwarman (xwarman)]

Problem still exists

Console Output:
2012-06-12 14:17:35,142 - softwarecenter.ui.gtk3.app - INFO - setting up proxy 'None'
2012-06-12 14:17:35,151 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True
2012-06-12 14:17:36,165 - softwarecenter.db.pkginfo_impl.aptcache - INFO - aptcache.open()
2012-06-12 14:17:47,759 - softwarecenter.ui.gtk3.app - INFO - software-center-agent finished with status 0
2012-06-12 14:17:47,759 - softwarecenter.db.database - INFO - reopen() database
2012-06-12 14:17:47,760 - softwarecenter.db.database - INFO - open() database: path=None use_axi=True use_agent=True
Traceback (most recent call last):
  File "/usr/share/software-center/expunge-cache.py", line 70, in <module>
    cleaner.clean()
  File "/usr/share/software-center/softwarecenter/expunge.py", line 76, in clean
    self._cleanup_dir(d)
  File "/usr/share/software-center/softwarecenter/expunge.py", line 58, in _cleanup_dir
    header = open(fullpath).readline().strip()
IOError: [Errno 5] Input/output error: '/home/xwarman/.cache/software-center/software-center.log.~'

---

The shown computers in the screenshot risen, after I multiple times reinstalled my system do to repartioniring and crypting.

[Gary Lasker (gary-lasker)]

Hi Xwarman, and thanks for the further info. The traceback that you provided doesn't seem to apply to the issue that you describe. Could you please try running Software Center again, this time in debug mode from a terminal window as follows:

  $ software-center --debug 2> /tmp/software-center-debug.log

Then follow the steps to reproduce the issue (turn the "Sync Between Computers..." option off and then back on again), and then attach the file /tmp/software-center-debug.log to this bug report.

Thanks again for your help!

[Xwarman (xwarman)]

Thanks for your help.

[Xwarman (xwarman)]

Remove all copies, including that one i was working on and turn on again...

[Didier Roche-Tolomelli (didrocks)]

hey Xwarman, seems you have no more stacktrace, so, what are the exact steps you are following?
you have multiple copies because you installed multiple times ubuntu on the same computer I guess.

In the oneconf view, click on one of the computer on the left panel, then select "stop synchronizing <name>". This should remove it from your view. If you experience a crash, a popup should happen. Please report it and tell us here if it was the case.

Then, if you still see it after closing/reopening software-center (wait 30s for letting the synchronization happening), please tell us as well.

[Xwarman (xwarman)]

I did that and it works. But wont it be better, if SC identifys an unique pc to prevent such duplicases? But for now: Thanks for your help, that workes for me.

[Launchpad Janitor (janitor)]

[Expired for software-center (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for oneconf (Ubuntu) because there has been no activity for 60 days.]