empathy-accounts crashed with SIGSEGV in empathy_account_settings_get_icon_name()

Bug #952171 reported by JrZabott
26
This bug affects 5 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Expired
Medium
Unassigned

Bug Description

when trying to stablish a new IRC account on freenode.

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: empathy 3.3.90.2-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-18.28-generic 3.2.9
Uname: Linux 3.2.0-18-generic i686
ApportVersion: 1.94.1-0ubuntu2
Architecture: i386
Date: Sun Mar 11 08:36:08 2012
ExecutablePath: /usr/bin/empathy-accounts
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
ProcCmdline: /usr/bin/empathy-accounts
SegvAnalysis:
 Segfault happened at: 0x808acf4 <empathy_account_settings_get_icon_name+4>: mov 0xc(%eax),%eax
 PC (0x0808acf4) ok
 source "0xc(%eax)" (0x0000000c) not located in a known VMA region (needed readable region)!
 destination "%eax" ok
SegvReason: reading NULL VMA
Signal: 11
SourcePackage: empathy
StacktraceTop:
 empathy_account_settings_get_icon_name ()
 ?? ()
 ?? () from /usr/lib/i386-linux-gnu/libgtk-3.so.0
 g_hash_table_foreach () from /lib/i386-linux-gnu/libglib-2.0.so.0
 ?? () from /usr/lib/i386-linux-gnu/libgtk-3.so.0
Title: empathy-accounts crashed with SIGSEGV in empathy_account_settings_get_icon_name()
UpgradeStatus: Upgraded to precise on 2012-02-12 (27 days ago)
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare video

Revision history for this message
JrZabott (jrzabott) wrote :
visibility: private → public
Revision history for this message
Apport retracing service (apport) wrote :

StacktraceTop:
 empathy_account_settings_get_icon_name (settings=0x0) at empathy-account-settings.c:769
 accounts_dialog_model_protocol_pixbuf_data_func (tree_column=0x9f64378, cell=0x9ee81d0, model=0x9e7e6e0, iter=0xa510590, dialog=0x9f43090) at empathy-accounts-dialog.c:1159
 apply_cell_attributes (renderer=0x9ee81d0, info=0x9f4ca98, data=0xbfa1486c) at /build/buildd/gtk+3.0-3.3.18/./gtk/gtkcellarea.c:1284
 g_hash_table_foreach (hash_table=0x9f77958, func=0x106ddb0 <apply_cell_attributes>, user_data=0xbfa1486c) at /build/buildd/glib2.0-2.31.20/./glib/ghash.c:1524
 gtk_cell_area_real_apply_attributes (area=0x9ef8470, tree_model=0x9e7e6e0, iter=0xa510590, is_expander=0, is_expanded=0) at /build/buildd/gtk+3.0-3.3.18/./gtk/gtkcellarea.c:1313

Revision history for this message
Apport retracing service (apport) wrote : Stacktrace.txt
Revision history for this message
Apport retracing service (apport) wrote : ThreadStacktrace.txt
Changed in empathy (Ubuntu):
importance: Undecided → Medium
tags: removed: need-i386-retrace
Revision history for this message
Bilal Shahid (s9iper1) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible now ?
* If so, what specific steps should we take to recreate this bug?
i tried but cant
This will help us to find and resolve the problem.

Changed in empathy (Ubuntu):
status: New → Incomplete
Revision history for this message
pvagner (peter-v) wrote :

I believe Iþve got this crash too.
I can often reproduce it by loading empathy from the menu icons e.g. from the desktop menu. When the contact list window comes up I am pressing F4 for openning the accounts dialog and the accounts dialog doesnþt appear but I usually get this crash.
I am afraid the key point is that you need to have accessibility support enabled in order to reproduce this. Iþm running orca if that helps in narowing the steps.
I have run update manager on friday evenning. Iþve installed ubuntu 12.04 live from 22nd of march.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for empathy (Ubuntu) because there has been no activity for 60 days.]

Changed in empathy (Ubuntu):
status: Incomplete → Expired
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