Lenovo T410 is overheating and shutting down

[Amber Graner]

As of this morning, and after updating, my machine is now reaching temps above 90+ degrees Celsius and shutting down. It's docked and I am using 2 monitors. It usually happens while I have or am attempting to open multiple chromium windows across multiple desktops.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-18-generic-pae 3.2.0-18.28
ProcVersionSignature: Ubuntu 3.2.0-18.28-generic-pae 3.2.9
Uname: Linux 3.2.0-18-generic-pae i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.94.1-0ubuntu2
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: akgraner 2337 F.... pulseaudio
 /dev/snd/pcmC1D0p: akgraner 2337 F...m pulseaudio
 /dev/snd/controlC0: akgraner 2337 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf2620000 irq 44'
   Mixer name : 'Intel IbexPeak HDMI'
   Components : 'HDA:14f15069,17aa214c,00100302 HDA:80862804,17aa21b5,00100000'
   Controls : 26
   Simple ctrls : 8
Card1.Amixer.info:
 Card hw:1 'Headset'/'Logitech Logitech Wireless Headset at usb-0000:00:1a.0-1.1, full speed'
   Mixer name : 'USB Mixer'
   Components : 'USB046d:0a12'
   Controls : 4
   Simple ctrls : 2
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 6IHT38WW-1.13'
   Mixer name : 'ThinkPad EC 6IHT38WW-1.13'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
CheckboxSubmission: dd26ec840674b84d6945b79bba563342
CheckboxSystem: b845c366ea09c60efa3a45c1b5b21525
Date: Fri Mar 9 13:53:59 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
MachineType: LENOVO 25222AU
ProcEnviron:
 TERM=xterm
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-18-generic-pae root=UUID=f7bf18c8-1eac-40f8-bb50-d33e29baadfa ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-18-generic-pae N/A
 linux-backports-modules-3.2.0-18-generic-pae N/A
 linux-firmware 1.71
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: Upgraded to precise on 2012-01-17 (52 days ago)
dmi.bios.date: 10/25/2010
dmi.bios.vendor: LENOVO
dmi.bios.version: 6IET74WW (1.34 )
dmi.board.name: 25222AU
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr6IET74WW(1.34):bd10/25/2010:svnLENOVO:pn25222AU:pvrThinkPadT410:rvnLENOVO:rn25222AU:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 25222AU
dmi.product.version: ThinkPad T410
dmi.sys.vendor: LENOVO

[Colin Ian King (colin-king)]

Amber, can you open a terminal and run the following commands:

sudo rmmod thinkpad_acpi
sudo modprobe thinkpad_acpi fan_control=1
echo "level full-speed" > /proc/acpi/ibm/fan

This will set the fans to full speed and should in theory keep the CPU + GPU cool. Next run the machine as normal for 24 hours or so to see if it overheats. Note that the above commands need to be run after each time you boot the machine as they are not persistent.

If the machine does reboot due to overheating with the fans turned on at full speed I suspect it is a hardware issue. Please report back your findings if it does or does not reboot.

Thanks!

[Amber Graner (akgraner)]

Colin just ran those commands. This is first time I've heard the fans that I can remember. I'll watch it closely and report back. Thanks!

[Colin Ian King (colin-king)]

@Amber, can you next try:

I understand you did a recent upgrade from Oneiric to Precise. It would be useful if we can see if this issue occurs running Precise but with the older Oneiric kernels. If you can boot your machine and press shift down at boot time to get the one grub boot menu and then select the previous Oneiric kernel (3.0.0-x) kernel and boot with this. Don't do anything with the thinkpad_acpi driver and use this kernel for the rest of the day.

Please let me know if the machine overheads with the Oneiric kernel.

Thanks!

[Colin Ian King (colin-king)]

Hi Amber,

I've applied a patch that may help make passive cooling (CPU frequency scaling) work better. It seems that CPU frequencies may not all be scaled down together which could account for some overheating.

Can you download and install these kernel .debs and *NOT* apply the fan control hacks (mentioned in comment #2) to see if this fix helps.

The 64 bit kernel debs can be found in: http://zinc.canonical.com/~cking/hot-tp/

download, and install them with sudo dpkg -i *.deb

If you don't mind trying these out and seeing if you can overheat your machine with this possible fix and report back. Thanks!

[penalvch (penalvch)]

Amber Graner, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]