mouse doesn't work with AlpsPS/2 DualPoint driver

Bug #950469 reported by Rohit
24
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
High
Seth Forshee
xserver-xorg-input-synaptics (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

When I boot into my machine after upgrade to Precise I am unable to move my mouse pointer on the screen using my touchpad. As a workaround I can load psmouse proto=exps and have basic mouse functionality.

The expected and desired behaviour is to have my mouse working out of the box and for it to support gestures such as two finger scrolling etc out of the box. psmouse proto=exps only gives basic functionality and no gesture support.

xinput list shows the following:

⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ DualPoint Stick id=12 [slave pointer (2)]
⎜ ↳ AlpsPS/2 ALPS DualPoint TouchPad id=13 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
    ↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
    ↳ Video Bus id=6 [slave keyboard (3)]
    ↳ Sony Vaio Keys id=7 [slave keyboard (3)]
    ↳ Video Bus id=8 [slave keyboard (3)]
    ↳ Power Button id=9 [slave keyboard (3)]
    ↳ USB2.0 Camera id=10 [slave keyboard (3)]
    ↳ AT Translated Set 2 keyboard id=11 [slave keyboard (3)]

System information:
Sony VIAO VPCSA-290x

Kernel 3.2.0-18-generic

Description: Ubuntu precise (development branch)
Release: 12.04

I have attached device.prop and will attach device.record from evemu-describe and evemu-record commands as described on
https://wiki.ubuntu.com/Multitouch/Testing/uTouchEvEmu#Debugging

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-18-generic 3.2.0-18.28
ProcVersionSignature: Ubuntu 3.2.0-18.28-generic 3.2.9
Uname: Linux 3.2.0-18-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.94.1-0ubuntu1
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC275 Analog [ALC275 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rohit 4838 F.... pulseaudio
 /dev/snd/pcmC0D0p: rohit 4838 F...m pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xc9400000 irq 52'
   Mixer name : 'Intel CougarPoint HDMI'
   Components : 'HDA:10ec0275,104d5000,00100005 HDA:80862805,104d5000,00100000'
   Controls : 26
   Simple ctrls : 10
Date: Thu Mar 8 16:53:16 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: Sony Corporation VPCSA290X
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:
 0 inteldrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-18-generic root=UUID=af289449-945f-4a89-9d7d-ec9fff2dcf74 ro quiet splash pcie_aspm=powersave i915.i915_enable_fbc=1 i915.lvds_downclock=1 i915.i915_enable_rc6=1 acpi_osi=Linuxi drm.vblankoffdelay=1 vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-18-generic N/A
 linux-backports-modules-3.2.0-18-generic N/A
 linux-firmware 1.71
SourcePackage: linux
StagingDrivers: rts_pstor mei
UpgradeStatus: Upgraded to precise on 2012-03-03 (5 days ago)
dmi.bios.date: 04/25/2011
dmi.bios.vendor: INSYDE
dmi.bios.version: R1031H4
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnINSYDE:bvrR1031H4:bd04/25/2011:svnSonyCorporation:pnVPCSA290X:pvrC6093FU3:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCSA290X
dmi.product.version: C6093FU3
dmi.sys.vendor: Sony Corporation
---
ApportVersion: 1.94.1-0ubuntu1
Architecture: amd64
DistUpgraded: Log time: 2012-03-03 03:58:01.641355
DistroCodename: precise
DistroRelease: Ubuntu 12.04
DistroVariant: ubuntu
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: Sony Corporation VPCSA290X
Package: xserver-xorg-input-synaptics (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-18-generic root=UUID=af289449-945f-4a89-9d7d-ec9fff2dcf74 ro quiet splash pcie_aspm=powersave i915.i915_enable_fbc=1 i915.lvds_downclock=1 i915.i915_enable_rc6=1 acpi_osi=Linuxi drm.vblankoffdelay=1 vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-18.28-generic 3.2.9
Tags: precise ubuntu reproducible has-workaround
Uname: Linux 3.2.0-18-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: Upgraded to precise on 2012-03-03 (5 days ago)
UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare vboxusers
dmi.bios.date: 04/25/2011
dmi.bios.vendor: INSYDE
dmi.bios.version: R1031H4
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnINSYDE:bvrR1031H4:bd04/25/2011:svnSonyCorporation:pnVPCSA290X:pvrC6093FU3:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: VPCSA290X
dmi.product.version: C6093FU3
dmi.sys.vendor: Sony Corporation
version.compiz: compiz 1:0.9.7.0~bzr2995-0ubuntu5
version.ia32-libs: ia32-libs 20090808ubuntu33
version.libdrm2: libdrm2 2.4.31+git20120302.be30d350-0ubuntu0sarvatt
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.1+git20120301+8.0.a3080987-0ubuntu0sarvatt
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.1+git20120301+8.0.a3080987-0ubuntu0sarvatt
version.xserver-xorg-core: xserver-xorg-core 2:1.12.0+git20120308+server-1.12-branch.b1be72c5-0ubuntu0ricotz
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.99.901+git20120126-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99+git20120308.b5cf9bd6-0ubuntu0sarvatt
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.18.0+git20120308.aa7a2bd7-0ubuntu0sarvatt
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20120308.f5d1cd2c-0ubuntu0sarvatt

Revision history for this message
Rohit (rohitpid-gmail) wrote :
Revision history for this message
Rohit (rohitpid-gmail) wrote :

device.record as described in bug report above.

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Seth Forshee (sforshee)
Changed in linux (Ubuntu):
assignee: nobody → Seth Forshee (sforshee)
Revision history for this message
Seth Forshee (sforshee) wrote :

Rohit: I played back your evemu-record capture, and it looks like the driver is working fine. I'm going to add a task for xserver-xorg-input-synaptics here. What I really suspect is that you have some sort of misconfiguration of your system causing the issue.

Can you run the following to attach some additional information to the bug? Please do so while the touchpad is not working, i.e. without passing proto=exps to the psmouse driver. Thanks!

  apport-collect -p xserver-xorg-input-synaptics 950469

Changed in linux (Ubuntu):
assignee: Seth Forshee (sforshee) → nobody
importance: Undecided → High
Seth Forshee (sforshee)
Changed in linux (Ubuntu):
assignee: nobody → Seth Forshee (sforshee)
Revision history for this message
Rohit (rohitpid-gmail) wrote : BootDmesg.txt

apport information

tags: added: apport-collected has-workaround reproducible ubuntu
description: updated
Revision history for this message
Rohit (rohitpid-gmail) wrote : CurrentDmesg.txt

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Rohit (rohitpid-gmail) wrote : DpkgLog.txt

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Rohit (rohitpid-gmail) wrote : Lspci.txt

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Rohit (rohitpid-gmail) wrote : Lsusb.txt

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Rohit (rohitpid-gmail) wrote : ProcCpuinfo.txt

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Rohit (rohitpid-gmail) wrote : ProcInterrupts.txt

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Rohit (rohitpid-gmail) wrote : ProcModules.txt

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Rohit (rohitpid-gmail) wrote : UdevDb.txt

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Rohit (rohitpid-gmail) wrote : UdevLog.txt

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Rohit (rohitpid-gmail) wrote : dmidecode.txt.txt

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Rohit (rohitpid-gmail) wrote : locale.txt

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Rohit (rohitpid-gmail) wrote : lsinput.txt.txt

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Rohit (rohitpid-gmail) wrote : peripherals.txt

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Rohit (rohitpid-gmail) wrote : setxkbmap.txt

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Rohit (rohitpid-gmail) wrote : xinput.txt

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Rohit (rohitpid-gmail) wrote : xkbcomp.txt

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Rohit (rohitpid-gmail)
Changed in linux (Ubuntu):
status: Confirmed → Invalid
Changed in xserver-xorg-input-synaptics (Ubuntu):
status: New → Invalid
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