Dell XPS 1640 No sound at all

Bug #950291 reported by tcouper
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Ubuntu 11.10.

I tried adding the following options to alsa-base.conf and rebooting - it makes no difference.

 options snd-hda-intel model=dell-m6 enable_msi=1

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: alsa-base 1.0.24+dfsg-0ubuntu2
ProcVersionSignature: Ubuntu 3.0.0-16.28-generic-pae 3.0.17
Uname: Linux 3.0.0-16-generic-pae i686
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tcouper 1868 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfc400000 irq 48'
   Mixer name : 'IDT 92HD73C1X5'
   Components : 'HDA:111d7675,10280272,00100103'
   Controls : 16
   Simple ctrls : 10
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xcfeec000 irq 49'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Thu Mar 8 20:48:13 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel failed
Symptom_Card: Internal Audio - HDA Intel
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [Studio XPS 1640, IDT 92HD73C1X5, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/07/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0W497D
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd05/07/2009:svnDellInc.:pnStudioXPS1640:pvrA073:rvnDellInc.:rn0W497D:rvrA07:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Studio XPS 1640
dmi.product.version: A073
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2012-03-08T20:36:21.840994

Revision history for this message
tcouper (tcouper) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Raymond (superquad-vortex2) wrote :

it is strange that pin-ctls is 0x00 instead of OUT

there are two headphone jacks

Node 0x0d [Pin Complex] wcaps 0x400183: Stereo Amp-In
  Amp-In caps: N/A
  Amp-In vals: [0x00 0x00]
  Pincap 0x0000003f: IN OUT HP Detect Trigger ImpSense
  Pin Default 0x90170110: [Fixed] Speaker at Int N/A
    Conn = Analog, Color = Unknown
    DefAssociation = 0x1, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x00:
  Unsolicited: tag=00, enabled=0
  Connection: 4
     0x15 0x16 0x17* 0x1e

Revision history for this message
Raymond (superquad-vortex2) wrote :

post the output of alsa-info.sh

https://wiki.ubuntu.com/Audio/AlsaInfo

Revision history for this message
Raymond (superquad-vortex2) wrote :

http://askubuntu.com/questions/9040/no-audio-with-headphones-but-audio-works-with-integrated-speakers

send email to alsa devel mailing list if xps 1640 really need to disable jack detection

Changed in alsa-driver (Ubuntu):
status: Confirmed → New
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.]

Changed in alsa-driver (Ubuntu):
status: Incomplete → Expired
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