Reboot hangs on Dell OptiPlex 780 (board 03NVJ6); reboot=bios works around
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Medium
|
Unassigned |
Bug Description
Running 11.10 on a Dell OptiPlex 780. More than half the time when I reboot (e.g. by running "reboot" as root), the system will hang just after displaying the "now restarting" message, and not reboot. Adding "reboot=bios" to the kernel command line seems to solve this problem: four reboots in a row have been successful. I have tried updating to the latest BIOS (revision A12), and that hasn't made any difference.
This seems to be an equivalent problem to #488319 (OptiPlex 760) and #115011 (OptiPlex 745). I've found other references to the problem here:
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ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-
ProcVersionSign
Uname: Linux 3.0.0-16-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.23-0ubuntu4
Architecture: i386
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
Subdevices: 2/2
Subdevice #0: subdevice #0
Subdevice #1: subdevice #1
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf7adc000 irq 50'
Mixer name : 'Analog Devices AD1984A'
Components : 'HDA:11d4194a,
Controls : 34
Simple ctrls : 20
Date: Thu Mar 8 16:18:22 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111011)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Dell Inc. OptiPlex 780
ProcEnviron:
LANGUAGE=en_GB:
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
PulseSinks: Error: command ['pacmd', 'list-sinks'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
PulseSources: Error: command ['pacmd', 'list-sources'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageV
linux-
linux-
linux-firmware 1.60
RfKill:
SourcePackage: linux
StagingDrivers: mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/09/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 03NVJ6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.
dmi.product.name: OptiPlex 780
dmi.sys.vendor: Dell Inc.
Changed in linux (Ubuntu): | |
status: | New → Confirmed |
tags: | added: bios-outdated-a14 needs-upstream-testing |
Would it be possible for you to test the latest upstream kernel? Refer to https:/ /wiki.ubuntu. com/KernelMainl ineBuilds . Please test the latest v3.3 kernel[1] (Not a kernel in the daily directory). Once you've tested the upstream kernel, please remove the 'needs- upstream- testing' tag(Only that one tag, please leave the other tags). This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs- upstream- testing' text.
If this bug is fixed by the mainline kernel, please add the following tag 'kernel- fixed-upstream- KERNEL- VERSION' . For example, if kernel version 3.3-rc6 fixed the issue, the tag would be: 'kernel- fixed-upstream- v3.3-rc6' .
If the mainline kernel does not fix this bug, please add the tag: 'kernel- bug-exists- upstream' .
If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel- unable- to-test- upstream' .
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
Thanks in advance.
[1] http:// kernel. ubuntu. com/~kernel- ppa/mainline/ v3.3-rc6- precise/