evince does not print

Bug #949810 reported by Nick Barcet
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
Invalid
Undecided
Till Kamppeter

Bug Description

Everytime I try to print a document with evince, I can see the document appear in the printer queue. It is then almost immediately marked as completed but nothing is ever printed.

Printing the same documents with epdfview works flawlessly.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: evince 3.3.90-0ubuntu3
ProcVersionSignature: Ubuntu 3.2.0-18.28-generic 3.2.9
Uname: Linux 3.2.0-18-generic x86_64
ApportVersion: 1.94.1-0ubuntu1
Architecture: amd64
Date: Thu Mar 8 10:54:41 2012
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120201.2)
ProcEnviron:
 LANGUAGE=en_US:en
 TERM=xterm
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
UpgradeStatus: Upgraded to precise on 2012-02-16 (20 days ago)

Revision history for this message
Nick Barcet (nijaba) wrote :
Changed in evince (Ubuntu):
assignee: nobody → Canonical Desktop Team (canonical-desktop-team)
Revision history for this message
Martin Pitt (pitti) wrote :

Till, can you please have a look? Thanks!

Changed in evince (Ubuntu):
assignee: Canonical Desktop Team (canonical-desktop-team) → Till Kamppeter (till-kamppeter)
Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Can you follow the instructions of the sections "CUPS error_log" and "Capturing print job data" on https://wiki.ubuntu.com/DebuggingPrintingProblems? Thanks.

Tell us also which printer and driver you are using.

Changed in evince (Ubuntu):
status: New → Incomplete
Revision history for this message
Nick Barcet (nijaba) wrote :

Since an update this week, I am not able to reproduce this problem anymore. Marking the bug as invalid.

Changed in evince (Ubuntu):
status: Incomplete → Invalid
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