System Restart on Intel MotherBoard DX58SO

[Piyush Roy]

I am not sure how to reproduce it. But I found that the problem is predominant when I enable power related options in the mother board (DX58SO) like EIST and others. It seems some application loading or any task initaition causes this system restart, this application or task could be anything. Tha last time it happened when youtube video was going to load (Firefox 10). I have never got the problem when the system is idle.

Addtionally, this bug is valid of all non LTS Ubuntu Versions.
---
.tmp.unity.support.test.0:

ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
DistUpgraded: Fresh install
DistroCodename: precise
DistroRelease: Ubuntu 12.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI RV710 [Radeon HD 4350] [1002:954f] (prog-if 00 [VGA controller])
   Subsystem: XFX Pine Group Inc. Device [1682:2462]
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
Package: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=en_IN:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.2.0-23-generic root=UUID=88b12699-d8b9-4a8e-bf26-09101bb37653 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.2.0-23.36-generic 3.2.14
Tags: precise ubuntu
Uname: Linux 3.2.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 05/16/2011
dmi.bios.vendor: Intel Corp.
dmi.bios.version: SOX5810J.86A.5561.2011.0516.2023
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: DX58SO
dmi.board.vendor: Intel Corporation
dmi.board.version: AAE29331-705
dmi.chassis.type: 2
dmi.modalias: dmi:bvnIntelCorp.:bvrSOX5810J.86A.5561.2011.0516.2023:bd05/16/2011:svn:pn:pvr:rvnIntelCorporation:rnDX58SO:rvrAAE29331-705:cvn:ct2:cvr:
version.compiz: compiz 1:0.9.7.6-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu35
version.libdrm2: libdrm2 2.4.32-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.2-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.2-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build2

[Piyush Roy (piyush2k13)]

For developers, to have my system information please refer to bug 947227.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/947250/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Piyush Roy (piyush2k13)]

I cannot find the affecting package. You can change the package as needed. Additionally, only hint is LTS versions shows stability to some extent wrt the problem. With Ubuntu 12.04 Beta1 , system restart has happened one time. It would be great if you could spend a little time finding the affecting package which in return affects power related stuffs in the mother board. From my experience , I think this problem is related to power related stuffs in the mother board.

[Piyush Roy (piyush2k13)]

Additionally, the problem occurs in following scenario everytime with non LTS versions.

1) Have an installation media(CD) for non LTS versions.
2) Boot the CD at startup for installation.
3) When the files starts to load (before showing the first installation page where you select language then keyboard)
4) In that period the restart happens.

[Piyush Roy (piyush2k13)]

Today, system crashed(restarted) 2 times.
1) Opening some site containing(java scripts) on firefox 10 browser.
2) Opening yahoo chess online (on flash player which contains javascripts as well) also caused system crash.This happened both on chrome and firefox.

I think javascript somehow caused xorg to fail.
Please look into it.

OS: Ubuntu 12.04 Beta1

[Piyush Roy (piyush2k13)]

Please someone comment on this ticket.

[Piyush Roy (piyush2k13)]

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[penalvch (penalvch)]

Piyush Roy, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-ati REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no activity for 60 days.]