Mobile broadband cannot be resumed after suspending laptop

Bug #946546 reported by Bruno Girin
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
network-manager (Ubuntu)
Expired
Medium
Unassigned

Bug Description

After suspending my laptop while mobile broadband was connected and resuming, the mobile broadband connection doesn't come back up and I need to log out and log back in again to be able to use it again. This is a mobile broadband connection on Vodafone contract using a data SIM with the Lenovo X1 built-in 3G.

Steps to reproduce:
1. Connect to mobile broadband
2. Suspend the computer (e.g. by closing the lid)
3. Resume the session (e.g. by opening the lid and unlocking the computer)
4. Mobile broadband does not reconnect
5. Open network menu to re-connect: two entries are shown under Mobile Broadband: one that is enabled, one that is greyed out
6. Click on the enabled entry under Mobile Broadband
7. A notification bubble appears saying that mobile broadband is disconnected; the entries in the network menu revert to the normal entries before step 1 above
8. Open the network menu again and click on the mobile broadband provider: entries in the menu revert to the state in step 5 and mobile broadband does not connect

Expected behaviour:
Mobile broadband should do one of:
1. automatically reconnect in step 4, or
2. fully disconnect to revert to a clean state
Option 2 ensures that the machine does not automatically reconnect to a network connection that may cost money and gives the chance to connect to wi-fi instead. Alternatively a configuration option in the connection settings to allow option 1 or 2 (same as what MeeGo Harmattan does) would work.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: network-manager 0.9.2.0+git201202161854.8572ecf-0ubuntu5
ProcVersionSignature: Ubuntu 3.2.0-17.27-generic 3.2.6
Uname: Linux 3.2.0-17-generic x86_64
ApportVersion: 1.94-0ubuntu1
Architecture: amd64
Date: Sun Mar 4 18:25:27 2012
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
IpRoute:
 default via 192.168.0.1 dev wlan0 proto static
 10.0.3.0/24 dev lxcbr0 proto kernel scope link src 10.0.3.1
 169.254.0.0/16 dev wlan0 scope link metric 1000
 192.168.0.0/24 dev wlan0 proto kernel scope link src 192.168.0.4 metric 2
 192.168.122.0/24 dev virbr0 proto kernel scope link src 192.168.122.1
NetworkManager.state:
 [main]
 NetworkingEnabled=true
 WirelessEnabled=true
 WWANEnabled=true
 WimaxEnabled=true
ProcEnviron:
 LANGUAGE=en_GB:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: network-manager
UpgradeStatus: Upgraded to precise on 2012-02-11 (22 days ago)
nmcli-dev:
 DEVICE TYPE STATE DBUS-PATH
 usb0 gsm disconnected /org/freedesktop/NetworkManager/Devices/3
 wlan0 802-11-wireless connected /org/freedesktop/NetworkManager/Devices/1
 eth0 802-3-ethernet unavailable /org/freedesktop/NetworkManager/Devices/0
nmcli-nm:
 RUNNING VERSION STATE NET-ENABLED WIFI-HARDWARE WIFI WWAN-HARDWARE WWAN
 running 0.9.3.0 connected enabled enabled enabled enabled disabled

Revision history for this message
Bruno Girin (brunogirin) wrote :
Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

Works for me. After resume from suspend, the device is disconnected, and shows up again as available to be clicked on to establish a new connection.

Is there anything you can add to this bug report to make it easier to reproduce this bug?

Changed in network-manager (Ubuntu):
status: New → Incomplete
importance: Undecided → Medium
Revision history for this message
Bruno Girin (brunogirin) wrote :

Mathieu: I'll try again with all updates. Are there any log files I should be checking to provide more information?

Revision history for this message
Mathieu Trudel-Lapierre (cyphermox) wrote :

/var/log/syslog normally contains everything you'll need :)

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for network-manager (Ubuntu) because there has been no activity for 60 days.]

Changed in network-manager (Ubuntu):
status: Incomplete → Expired
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