computer completely locks up after hibernate

Bug #945670 reported by Schigh Schagh
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-video-ati (Ubuntu)
Expired
Low
Unassigned

Bug Description

Most times I try to resume from hibernate (S4), the computer completely locks up a few seconds after it resumes from hibernate. Specifically when this happens, I usually see the login screen where I can resume my existing session. The mouse works for the first few seconds, and I can even begin to type my password. But within seconds, the computer entirely locks up, specifically it no longer reacts to any mouse or keyboard input, including Alt+SysRq+REISUB.

I suspect the ATi graphics and the Broadcom wifi chips are part of the problem, as I believe the AMD C-60 hybrid APU is still unsupported in Linux, and Broadcom wifi in Linux is notoriously unstable. The timing of the lockup appears consistent with how long it might take the wifi card to (try to) reestablish wifi connectivity.

WORKAROUND: sleep (S3) usually works fine on my system.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: xorg 1:7.6+7ubuntu7.1
ProcVersionSignature: Ubuntu 3.0.0-16.28-generic 3.0.17
Uname: Linux 3.0.0-16-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 1.23-0ubuntu4
Architecture: amd64
CompizPlugins: [core,bailer,detection,composite,opengl,decor,imgpng,regex,place,move,snap,compiztoolbox,grid,resize,gnomecompat,unitymtgrabhandles,mousepoll,session,animation,vpswitch,wall,expo,workarounds,ezoom,fade,scale,unityshell]
CompositorRunning: None
Date: Sat Mar 3 10:35:53 2012
DistUpgraded: Fresh install
DistroCodename: oneiric
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, whatever it takes to get this fixed in Ubuntu
GpuHangFrequency: Several times a week
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 ATI Technologies Inc Device [1002:9807] (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:0598]
MachineType: Acer AO722
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-16-generic root=UUID=767b2ce2-ce26-4c15-a501-a6cdbb18e949 ro quiet splash pcie_aspm=force vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/24/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE10-BZ
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.modalias: dmi:bvnAcer:bvrV1.05:bd08/24/2011:svnAcer:pnAO722:pvrV1.05:rvnAcer:rnJE10-BZ:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.05:
dmi.product.name: AO722
dmi.product.version: V1.05
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu6.1
version.ia32-libs: ia32-libs 20090808ubuntu26
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2.1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1
---
.tmp.unity.support.test.0:

ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
DistUpgraded: Fresh install
DistroCodename: saucy
DistroRelease: Ubuntu 13.10
DistroVariant: ubuntu
DkmsStatus:
 bcmwl, 6.30.223.141+bdcom, 3.11.0-12-generic, x86_64: installed
 bcmwl, 6.30.223.141+bdcom, 3.11.0-15-generic, x86_64: installed
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6290] [1002:9807] (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] Device [1025:0598]
InstallationDate: Installed on 2014-01-12 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Acer AO722
MarkForUpload: True
NonfreeKernelModules: wl
Package: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
PackageArchitecture: amd64
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-15-generic root=UUID=e29ba39c-dd08-4a5a-b463-078564c96854 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Tags: saucy ubuntu compiz-0.9
Uname: Linux 3.11.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 08/24/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.05
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: JE10-BZ
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.05
dmi.modalias: dmi:bvnAcer:bvrV1.05:bd08/24/2011:svnAcer:pnAO722:pvrV1.05:rvnAcer:rnJE10-BZ:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.05:
dmi.product.name: AO722
dmi.product.version: V1.05
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.46-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.2.1-1ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.2.1-1ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2~saucy1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu3.1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.9-2ubuntu1
xserver.bootTime: Sun Jan 12 18:04:51 2014
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.14.5-1ubuntu2~saucy1
xserver.video_driver: radeon

Revision history for this message
Schigh Schagh (supernic2002) wrote :
affects: ubuntu → xorg (Ubuntu)
bugbot (bugbot)
affects: xorg (Ubuntu) → xserver-xorg-video-ati (Ubuntu)
bugbot (bugbot)
tags: added: resume
Revision history for this message
penalvch (penalvch) wrote :

Schigh Schagh, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-video-ati REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

Changed in xserver-xorg-video-ati (Ubuntu):
status: New → Incomplete
importance: Undecided → Low
description: updated
Revision history for this message
Schigh Schagh (supernic2002) wrote : BootDmesg.txt

apport information

tags: added: apport-collected compiz-0.9 saucy
description: updated
Revision history for this message
Schigh Schagh (supernic2002) wrote : BootLog.txt

apport information

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Schigh Schagh (supernic2002) wrote : CurrentDmesg.txt

apport information

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Schigh Schagh (supernic2002) wrote : Dependencies.txt

apport information

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Schigh Schagh (supernic2002) wrote : DpkgLog.txt

apport information

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Schigh Schagh (supernic2002) wrote : GconfCompiz.txt

apport information

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Schigh Schagh (supernic2002) wrote : LightdmDisplayLog.txt

apport information

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Schigh Schagh (supernic2002) wrote : LightdmGreeterLog.txt

apport information

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Schigh Schagh (supernic2002) wrote : LightdmGreeterLogOld.txt

apport information

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Schigh Schagh (supernic2002) wrote : LightdmLog.txt

apport information

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Schigh Schagh (supernic2002) wrote : Lspci.txt

apport information

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Schigh Schagh (supernic2002) wrote : Lsusb.txt

apport information

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Schigh Schagh (supernic2002) wrote : ProcCpuinfo.txt

apport information

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Schigh Schagh (supernic2002) wrote : ProcInterrupts.txt

apport information

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Schigh Schagh (supernic2002) wrote : ProcModules.txt

apport information

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Schigh Schagh (supernic2002) wrote : UdevDb.txt

apport information

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Schigh Schagh (supernic2002) wrote : UdevLog.txt

apport information

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Schigh Schagh (supernic2002) wrote : UnitySupportTest.txt

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Schigh Schagh (supernic2002) wrote : XorgLog.txt

apport information

Revision history for this message
Schigh Schagh (supernic2002) wrote : XorgLogOld.txt

apport information

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Schigh Schagh (supernic2002) wrote : Xrandr.txt

apport information

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Schigh Schagh (supernic2002) wrote : xdpyinfo.txt

apport information

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Schigh Schagh (supernic2002) wrote : xserver.devices.txt

apport information

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Schigh Schagh (supernic2002) wrote : xserver.outputs.txt

apport information

penalvch (penalvch)
tags: added: needs-trusty-test
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-video-ati (Ubuntu):
status: Incomplete → Expired
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