Rhythmbox crashes randomly when playing music

Bug #945620 reported by sarton85
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
rhythmbox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Today (my second day of 12.04 beta 1 testing) Rhythmbox starts to crash randomly while playing music. Sometimes after a few minutes, sometimes after 3 seconds. Sometimes Rhythmbox hangs for a while (about 30 seconds) before it crashes.

I followed the intructions apport gave me. Apport thinks it is a problem with ALSA, but I think it is a Rhythmbox bug. My sound doesn't crash. Only Rhythmbox crashes. Apport also asked me to reproduce the problem, I did, so I guess that information is included with this bug report. Reproducing was easy. I just started Rhythmbox and played a mp3 song. It crashed immediately.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-17.27-generic 3.2.6
Uname: Linux 3.2.0-17-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 1.94-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: sebastiaan 1931 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'NVidia'/'HDA NVidia at 0xdce78000 irq 23'
   Mixer name : 'Realtek ALC887-VD'
   Components : 'HDA:10ec0887,14627597,00100302'
   Controls : 43
   Simple ctrls : 20
Date: Sat Mar 3 15:02:32 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120301)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=nl:en_US:en
 LANG=nl_NL.UTF-8
 LC_MESSAGES=nl_NL.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Built-in Audio - HDA NVidia
Symptom_Jack: Green Line Out, Rear
Symptom_Type: Sound works for a while, then breaks
Title: [MS-7597, Realtek ALC887-VD, Green Line Out, Rear] fails after a while
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/04/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V2.8
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: GF615M-P33 (MS-7597)
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV2.8:bd01/04/2011:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7597:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnGF615M-P33(MS-7597):rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-7597
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

Revision history for this message
sarton85 (sarton85) wrote :
description: updated
Revision history for this message
Vadim Rutkovsky (roignac) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a ".crash" file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer.

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart.

Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'.

I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding.

Changed in rhythmbox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for rhythmbox (Ubuntu) because there has been no activity for 60 days.]

Changed in rhythmbox (Ubuntu):
status: Incomplete → Expired
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