Low and Critical battery warnings show at the same time, Laptop hibernates anyway

[Michael Cobb]

When my battery gets low (I'm not sure of the actual %age value), 2 dialogue boxes show, one for 'low battery', and the other for 'critical battery'. Leaving these dialogue boxes open, I quickly rush over and plug the charger in, however, regardless of weather I click the 'X', 'Cancel' or 'Ok' (I cant remember the actual button captions, but they're similar) The laptop hibernates anyway.

The low battery notification in the top right works fine at around 15%, but I usually forget to do anything until I'm interrupted by the 2 dialogues, but by then it's too late, and the laptop will hibernate.

I have also tried to edit the low and critical battery percentage triggers in dconf (or gconf?) without success, the low and critical values were set to different levels, however it appears that the change was not recognised by gnome-power-manager.

What I Expected:
==============
- At 15%, the 'Low battery' warning would show in the top right.

- At 10%, A 'Low battery' dialogue should show, offering the user to 'Suspend' or 'Do nothing'
          If the user presses 'Suspend', then suspend
          If the user presses 'Do Nothing' then do nothing (i.e. don't hibernate)

- At 5%, Show a 'Critical battery' dialogue, with a countdown showing the time until the computer will begin hibernation.

However, the dialogue should automatically dismiss if the laptop is plugged into AC while either dialogue is being shown.

What Happened Instead:
===================
1) The battery level was around 15%.
2) I Ignored the 'low battery warning' notification in the top right.
3) When the battery got to around 10%, The 2 'low' and 'critical' dialogue boxes appeared together.
4) I tried to close the dialogues without the laptop entering hibernation.
5) The laptop went into hibernate regardless of what I do.

Laptop Info:
=========
Brand: Acer
Model: Aspire 5750

64-Bit Oneiric

$ lsb_release -rd
Description: Ubuntu 11.10
Release: 11.10

$ apt-cache policy gnome-power-manager
gnome-power-manager:
  Installed: 3.2.1-0ubuntu1
  Candidate: 3.2.1-0ubuntu1
  Version table:
 *** 3.2.1-0ubuntu1 0
        500 http://gb.archive.ubuntu.com/ubuntu/ oneiric-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     3.2.0-0ubuntu1 0
        500 http://gb.archive.ubuntu.com/ubuntu/ oneiric/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: gnome-power-manager 3.2.1-0ubuntu1
ProcVersionSignature: Ubuntu 3.0.0-16.28-generic 3.0.17
Uname: Linux 3.0.0-16-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Fri Mar 2 20:58:46 2012
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: gnome-power-manager
UpgradeStatus: No upgrade log present (probably fresh install)

[Michael Cobb (michaelcobb123)]

Just let my battery run down again, and the 2 dialogues that show are both critical level, one says the computer will hibernate if not connected to power, and the other says the computer is about to hibernate... sorry if the original post confuses anyone. i took some screenshots too.

[Michael Cobb (michaelcobb123)]

Once the 'This computer is about to hibernate' dialogue shows, the hibernation of the computer is enevitable, regardless of wether i actually plug in the AC cord. (this screenshot was taken after resuming from hibernation, because i forgot, however, the 2 dialogues stay open regardless of wether the AC is plugged in or not)

Note the charging icon in the top right, yet the dialog remains, waiting to be clicked, so the machine can enter hibernation

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Khurshid Alam (khurshid-alam)]

On Natty, my problem is somewhat similar. I have set gnome-power-manager icon policy to "Low" (only show battery icon on panel when its low) & "use_time_for_policy" to "False" & finally modified thresholds %(20=low, 15=critical battery, 10=critical action).

    - At 20%. it shows 'low battery warning' notification along with low battery indicator on panel but only when i am NOT watching
       a movie full-screen. And sometimes it doesn't show the notification or the indicator at all, even if i am not watching a movie.

    - At 15%, it doesn't show anything.

    - At 10%, low (or critical?) dialog box appears. At this point, if I run gnome-power-statistics it shows 0% power remaining
      (which might be another bug). Since critical action has already been triggered, it suspends the machine regardless what i select
       on the dialog box.

On 12.04, at 20%, low battery notification is consistent, but again only when I am NOT watching a movie full-screen.The rest are
same as Michael described.