package slapd 2.4.21-0ubuntu5.7 failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1

[stop]

slapd failed to install during upgrade from lucid to precise

ProblemType: Package
DistroRelease: Ubuntu 10.04
Package: slapd 2.4.21-0ubuntu5.7
ProcVersionSignature: Ubuntu 2.6.32-38.83-server 2.6.32.52+drm33.21
Uname: Linux 2.6.32-38-server x86_64
Architecture: amd64
Date: Wed Feb 29 23:57:43 2012
ErrorMessage: ErrorMessage: subprocess new pre-installation script returned error exit status 1
SourcePackage: openldap
Title: package slapd 2.4.21-0ubuntu5.7 failed to install/upgrade: ErrorMessage: subprocess new pre-installation script returned error exit status 1

[Serge Hallyn (serge-hallyn)]

Thanks for submitting this bug. The upgrade log says there was no output to show why slapd failed to start, but suggests looking at /var/log/syslog. Could you look through that file to make sure there is no sensitive information (like passwords) and then attach it here? You can mark the bug 'private' if you want to keep others from seeing it until we have a chance to look through it for sensitive information.

[stop (whoopwhoop)]

I don't believe there is any sensitive information in /var/log/syslog but I marked the bug as private in case I overlooked something. Feel free to mark as public if there is indeed no sensitive information.

[stop (whoopwhoop)]

cat /var/log/syslog
Mar 1 20:15:39 hpservertest rsyslogd: [origin software="rsyslogd" swVersion="4.2.0" x-pid="486" x-info="http://www.rsyslog.com"] rsyslogd was HUPed, type 'lightweight'.
Mar 1 20:15:47 hpservertest anacron[827]: Job `cron.daily' terminated (mailing output)
Mar 1 20:15:47 hpservertest postfix/pickup[1650]: 8C95B2D86B: uid=0 from=<root>
Mar 1 20:15:47 hpservertest postfix/cleanup[2485]: 8C95B2D86B: message-id=<20120301191547.8C95B2D86B@hpservertest>
Mar 1 20:15:47 hpservertest postfix/qmgr[1651]: 8C95B2D86B: from=<root@hpservertest>, size=457, nrcpt=1 (queue active)
Mar 1 20:15:47 hpservertest postfix/local[2487]: 8C95B2D86B: to=<root@hpservertest>, orig_to=<root>, relay=local, delay=0.35, delays=0.23/0.11/0/0.01, dsn=2.0.0, status=sent (delivered to mailbox)
Mar 1 20:15:47 hpservertest postfix/qmgr[1651]: 8C95B2D86B: removed
Mar 1 20:17:01 hpservertest CRON[7174]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Mar 1 20:17:10 hpservertest slapd[890]: connection_read(24): no connection!
Mar 1 20:17:10 hpservertest slapd[890]: connection_read(24): no connection!
Mar 1 20:17:10 hpservertest init: ebox.event-daemon main process (1242) killed by TERM signal
Mar 1 20:17:14 hpservertest slapd[890]: connection_read(26): no connection!
Mar 1 20:17:14 hpservertest slapd[890]: connection_read(26): no connection!
Mar 1 20:17:14 hpservertest slapd[890]: <= bdb_equality_candidates: (gidNumber) not indexed
Mar 1 20:17:14 hpservertest slapd[890]: <= bdb_equality_candidates: (gidNumber) not indexed
Mar 1 20:17:14 hpservertest slapd[890]: connection_read(26): no connection!
Mar 1 20:17:14 hpservertest slapd[890]: connection_read(26): no connection!
Mar 1 20:17:14 hpservertest postfix/pickup[1650]: 5B5C12192D: uid=0 from=<root>
Mar 1 20:17:14 hpservertest postfix/cleanup[2485]: 5B5C12192D: message-id=<20120301191714.5B5C12192D@hpservertest>
Mar 1 20:17:14 hpservertest postfix/qmgr[1651]: 5B5C12192D: from=<root@hpservertest>, size=1024, nrcpt=1 (queue active)
Mar 1 20:17:14 hpservertest postfix/local[2487]: 5B5C12192D: to=<root@hpservertest>, orig_to=<root>, relay=local, delay=8.6, delays=8.5/0.01/0/0.05, dsn=2.0.0, status=sent (delivered to mailbox)
Mar 1 20:17:14 hpservertest postfix/qmgr[1651]: 5B5C12192D: removed
Mar 1 20:18:21 hpservertest slapd[890]: daemon: shutdown requested and initiated.
Mar 1 20:18:21 hpservertest slapd[890]: slapd shutdown: waiting for 0 operations/tasks to finish
Mar 1 20:18:22 hpservertest slapd[890]: slapd stopped.
Mar 1 20:18:22 hpservertest slapd[10011]: @(#) $OpenLDAP: slapd 2.4.21 (Dec 19 2011 15:40:04) $#012#011buildd@allspice:/build/buildd/openldap-2.4.21/debian/build/servers/slapd
Mar 1 20:18:23 hpservertest kernel: [ 497.194444] __ratelimit: 30 callbacks suppressed
Mar 1 20:18:23 hpservertest kernel: [ 497.194447] type=1503 audit(1330629503.540:22): operation="open" pid=10012 parent=1 profile="/usr/sbin/slapd" requested_mask="::r" denied_mask="::r" fsuid=108 ouid=0 name="/sys/devices/system/cpu/online"
Mar 1 20:18:23 hpservertest slapd[10012]: slapd starting
Mar 1 20:18:24 hpservertest postfix/master[1645]: terminating on signal 15
Mar 1 20:18:25 hpservertest ...

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Adam Gandelman (gandelman-a)]

Unpacking replacement libsasl2-2 ...
Preparing to replace ldap-utils 2.4.21-0ubuntu5.7 (using .../ldap-utils_2.4.28-1.1ubuntu3_amd64.deb) ...
Unpacking replacement ldap-utils ...
Preparing to replace slapd 2.4.21-0ubuntu5.7 (using .../slapd_2.4.28-1.1ubuntu3_amd64.deb) ...
Stopping OpenLDAP: slapd.
  Dumping to /var/backups/slapd-2.4.21-0ubuntu5.7:
  - directory dc=example,dc=org... slap_sasl_init: auxprop add plugin failed
slapcat: slap_init failed!