1814:3092 [HP Compaq 6000 Pro] - Wireless NOT working in 10.04.4

[Greg Vallande]

Wireless is non-functional, will not scan available access points.

I retested this in 10.10 and 11.04 and I was able to connect to a lab access point with no problem.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image-2.6.32-38-generic 2.6.32-38.83
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-38.83-generic 2.6.32.52+drm33.21
Uname: Linux 2.6.32-38-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC272 Analog [ALC272 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2935 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf3120000 irq 21'
   Mixer name : 'Realtek ALC272'
   Components : 'HDA:10ec0272,103c1489,00100001'
   Controls : 16
   Simple ctrls : 9
Card1.Amixer.info:
 Card hw:1 'NVidia'/'HDA NVidia at 0xf3000000 irq 16'
   Mixer name : 'Nvidia ID a'
   Components : 'HDA:10de000a,10de0101,00100100'
   Controls : 0
   Simple ctrls : 0
Card1.Amixer.values:

Date: Wed Feb 29 18:55:47 2012
LiveMediaBuild: Ubuntu 10.04.4 LTS "Lucid Lynx" - Release i386 (20120214.2)
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.7
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
SourcePackage: linux
StagingDrivers: rt3090sta
Title: [STAGING]
dmi.bios.date: 08/18/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786H8 v01.05
dmi.board.asset.tag: 4CS009079J
dmi.board.name: 1489
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 4CS009079J
dmi.chassis.type: 13
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786H8v01.05:bd08/18/2010:svnHewlett-Packard:pn:pvr:rvnHewlett-Packard:rn1489:rvr:cvnHewlett-Packard:ct13:cvr:
dmi.sys.vendor: Hewlett-Packard

[Daniel Manrique (roadmr)]

I saw something like this on a few systems (4 of them I think). Try running /usr/share/checkbox-certification/scripts/network_wireless_test on the failing machine. If it returns no wireless networks, what I usually do is restart Network Manager (sudo pkill NetworkManager), then wait a few seconds and retry the scan.

Also check of installing the proprietary networking drivers makes things work more smoothly.

I'll set the bug as confirmed since I also observed this (Toshiba Tecra A11, Tecra S11, one Dell Vostro 3450 and one Dell Inspiron 1545). The Dells normally require proprietary drivers but the Toshibas don't, so I'm not sure what caused this.

Also note that wireless worked fine during last week's certification testing of 10.04.4.

[Joseph Salisbury (jsalisbury)]

It is possible to request an SRU for this bug, but it would need a patch/bug fix already identified, or a set of patches not intrusive and self contained to the bug, that could be applied on Lucid.

I don't see a patch attached to this bug. However, we provide wireless backports through linux-backports-modules-2.6.32 already for Lucid with compat-wireless backports. Since maverick works, you can install linux-backports-modules-wireless-2.6.35-lucid-generic package.

[Greg Vallande (gvallande)]

Daniel,

    I tried 10.04.3 - that failed and didn't work either. With no available drivers via jockey. I tested 10.10 and I was able to connect - I'm trying 11.04 now to see if it works there also; I'll reply back with my results.

[Herton R. Krzesinski (herton)]

Greg, as stated on comment #3, Ubuntu provides backport of wireless drivers for these cases, as a workaround/fix. On 10.04, you can install the package linux-backports-modules-wireless-2.6.35-lucid-generic, which are the compat wireless drivers from 2.6.35 (based on same kernel in 10.10), did you try using it?

[Greg Vallande (gvallande)]

Hi Herton, I tried installing the linux-backports-modules-wireless-2.6.35-lucid-generic and I was still not successful in using the wireless interface. I did test 10.10 and also 11.04 and BOTH work properly.

[penalvch (penalvch)]

Greg Vallande, this bug report is being closed due to your Bug Description regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.