rhythmbox crashed trying to sync

[Wade Pedersen]

Opened rhythmbox, selected device (iPod nano 5G), and clicked sync with library. The window dims (sometimes) as it processes my request and crashes after a few seconds.

I think I have disk usage on from a previous sync on Windows. Turning it off changed nothing.

ProblemType: Crash
DistroRelease: Ubuntu 12.04
Package: rhythmbox 2.95-0ubuntu2
ProcVersionSignature: Ubuntu 3.2.0-17.26-generic 3.2.6
Uname: Linux 3.2.0-17-generic x86_64
NonfreeKernelModules: nvidia wl
ApportVersion: 1.93-0ubuntu2
Architecture: amd64
CrashCounter: 1
Date: Fri Feb 24 14:03:11 2012
Disassembly: => 0x0: Cannot access memory at address 0x0
ExecutablePath: /usr/bin/rhythmbox
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120215)
ProcCmdline: rhythmbox
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
SegvAnalysis:
 Segfault happened at: 0x0: Cannot access memory at address 0x0
 PC (0x00000000) not located in a known VMA region (needed executable region)!
SegvReason: executing NULL VMA
Signal: 11
SourcePackage: rhythmbox
StacktraceTop:
 ?? ()
 ?? () from /usr/lib/librhythmbox-core.so.5
 ?? () from /usr/lib/rhythmbox/plugins/ipod/libipod.so
 g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
 ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
Title: rhythmbox crashed with SIGSEGV in g_main_context_dispatch()
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin plugdev sambashare sudo

[Apport retracing service (apport)]

StacktraceTop:
 ?? ()
 sync_delete_done_cb (source=0x184c5f0, dontcare=<optimized out>) at rb-media-player-source.c:597
 delete_done_cb (data=0x2af9de0) at rb-ipod-source.c:1265
 g_main_dispatch (context=0xea9090) at /build/buildd/glib2.0-2.31.18/./glib/gmain.c:2510
 g_main_context_dispatch (context=0xea9090) at /build/buildd/glib2.0-2.31.18/./glib/gmain.c:3047

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Petko Ditchev (pditchev)]

I've got the same problem , and I think it started occurring after the update to Precise . My case is syncing to SD card (on an Android phone (WFS) ) . Sync hangs or directly crashes , also making a playlist on the device crashes RB .

[Csipak Attila (corphicks)]

Reproducible with iPod Shuffle 2nd generation + Ubuntu 12.04. Sync library crashes Rhythmbox, new playlist doesn't (the latter may be a separate bug, see comment #6).
I also can't copy any music files onto the device, which may as well be a separate bug.

About twice the crash also produced a crash report dialog ("rhythmbox crashed with SIGSEGV in <foo>") but I couldn't yet reproduce that. Also when I clicked the continue button in the crash report dialog, it disappeared and nothing happened - no launchpad session appearing in a browser window and no bug reports found with the above title. Guess the bug reporting framework couldn't really handle the case. If I come across it again, I make sure that I save the relevant information to post it here.

Also tried to run rhythmbox in debug mode, last output lines on crashing were:

(rhythmbox:3489): GLib-GObject-CRITICAL **: g_type_instance_get_private: assertion `instance != NULL && instance->g_class != NULL' failed
Segmentation fault (core dumped)

[Marco Scannadinari (zheoffec)]

Also uccors with iPod nano with camera (5g?).
Last lines with debug:

** (rhythmbox:4006): CRITICAL **: itdb_splr_validate: assertion `at != ITDB_SPLAT_UNKNOWN' failed
Segmentation fault (core dumped)

After this bug occurs, rhythmbox is unable to synch as Other is listed as 13 EB (Epabytes) - Too big for my iPod.

[Marco Scannadinari (zheoffec)]

Will anyone be assiigned to this bug?

[a2r (a2r)]

Did anyone notice the same problem on 12.10?

[Hohle Frucht (hohle-frucht88)]

Hi guys
The bug effects me as well under 12.10.
Rhythembox crashes when syncing to my ipod touch 2gen. I can also not sync the SD Card in my android handy. But I dont know if this is the same bug or another problem.

[SammyIAm (greeneggsandsamuel-deactivatedaccount)]

For what it's worth, if I go to my iPod's device properties in Rhythmbox, and deselect the Podcasts, and then choose Sync, it DOES go through the sync process... sort of.

When it "completes" the iPod shows as having synced, but the iPod itself doesn't show any of the synced music. Choosing "Eject" on the iPod in Rhythmbox causes the iPod to be re-mounted, but then I get the initialization box saying that the iPod is corrupt or somesuch.

Still not really a successful sync, but maybe helpful info.

[SammyIAm (greeneggsandsamuel-deactivatedaccount)]

Ah, quick addition to the above comment (since I can't edit). It appears that the music on my iPod is no longer there, but just appears in the library. The Music app just quickly skips over all the songs.

So I'm guessing the sync did actually happen, but the library is somehow corrupted.

[anivegmin (quentintin)]

See also https://bugs.launchpad.net/ubuntu/+source/rhythmbox/+bug/1132215

Managed to use GTKpod as a temporary replacement for Rhythmbox and Banshee that are both crashing on sync for me.

[Walter Garcia-Fontes (walter-garcia)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

[Launchpad Janitor (janitor)]

[Expired for rhythmbox (Ubuntu) because there has been no activity for 60 days.]